Job Title: Regional Director of Operations (RDO)
Location: South Florida (Miami / Fort Lauderdale preferred)
Reports To: Chief Operating Officer (COO)
Compensation: $90,000 - $110,000 + Relocation / Signing Support Potential
Position OverviewThe
Regional Director of Operations (RDO) is a senior operational leader responsible for non-instructional business operations across our South Florida region. Serving as a coach, strategist, and accountability partner to campus-based Deans of Operations (DOOs), the RDO drives operational excellence, enrollment strategy, facilities readiness, and regulatory compliance.
This role requires a solutions-oriented leader who excels in multi-site management, data-driven decisions, and building high-performing teams to support student achievement.
Key Responsibilities1. Operational Coaching & Leadership- Coach, train, and support Deans of Operations across South Region campuses.
- Drive operational consistency, accountability, and performance monitoring systems.
- Strengthen principal satisfaction by providing responsive, solutions-based support.
2. Recruitment, Enrollment & Family Experience- Partner with school leaders and recruiters to meet/exceed FTE targets (FTE1 and FTE2).
- Analyze enrollment dashboards to improve conversion, onboarding, and student retention.
- Ensure front-office staff deliver exceptional customer service and positive family experiences.
3. Financial Stewardship & Business Operations- Oversee regional operational budgets, purchasing protocols, and financial controls.
- Audit vendor management and procurement procedures across all campuses.
4. Facilities, Logistics & Compliance- Lead Beginning-of-Year (BOY) operational readiness and safety planning.
- Oversee child nutrition (NSLP), facilities maintenance, and transportation logistics.
- Support site expansion, facility planning, and emergency preparedness.
Key Year 1 Goals & Success Metrics- Enrollment: Maintain 100% of FTE targets across the region in October and February.
- Student Persistence: Achieve 90%+ student persistence.
- Leadership Retention: Retain 85%+ of Deans of Operations.
- Family Engagement: Ensure 100% of campuses execute a "Welcome to BridgePrep" program.
- Compliance: Achieve 100% compliance on state, federal, and internal operational audits.
Core Values & Cultural Fit- And How Are the Children?: Keep student safety and learning central to all operational decisions.
- Big Rocks First: Focus relentlessly on enrollment, family experience, and high-impact priorities.
- Own It: Take full accountability for regional operational outcomes and execution.
- Expect More: Hold teams to high standards of professionalism and responsiveness.
- Results Matter: Use data and key performance indicators to drive continuous improvement.
Qualifications & Requirements- Education: Bachelor's degree required; Master's degree preferred.
- Experience: 5-8+ years of multi-site operations leadership experience (K-12 education, charter management, or district support environments preferred).
- Skills: Expertise in school budgeting, enrollment systems, vendor management, and facilities oversight.
- Languages: Bilingual (English / Spanish) preferred.
- Travel: Willingness to travel regularly across South Florida campuses.
