Regional Director Inpatient Care Management

Jefferson Health System

$110K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree (MSN, MSW, MBA) or related Master's Degree with care management experience required
  • 5 years experience in hospital-based or ambulatory/population health care management
  • 5 years prior management experience required
  • Knowledge of managed care and third-party payer reimbursement
  • Strong interpersonal skills
  • Ability to prioritize workloads and collaborate effectively
  • Robust performance improvement skills

Responsibilities

  • Develop structures and processes for multidisciplinary care planning and discharge planning
  • Implement policies and standards for the Care Management Department
  • Participate in internal and external committees, representing the Enterprise professionally
  • Oversee Care Management departmental budgets and guide variance reporting
  • Manage daily operations of the Care Management Department
  • Develop ongoing notifications for computerized/non-computerized Care Management systems
  • Establish staffing levels and assignments in the Care Management Department
  • Resolve conflicts related to discharge planning with patients, families, and agencies
  • Facilitate patient transitions across the care continuum with community services
  • Formulate growth and development plans for staff
  • Ensure compliance with regulatory and payer requirements
  • Collect and analyze clinical and financial data, making recommendations for performance improvement
  • Serve as a resource to the healthcare team
  • Mitigate risk and ensure safety using High Reliability Organizational principles

Benefits

  • Comprehensive medical and supplemental insurance package
  • Dental, vision, life, and AD&D insurance
  • Short- and long-term disability benefits
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance and discounts at Thomas Jefferson University
  • Access to voluntary benefits with group rates on insurance and discounts
  • Medical insurance access for all colleagues including per diem and adjunct faculty
Full Job Description

Job Details

In collaboration with the Enterprise VP Care Management and hospital leadership, the Regional Director Inpatient Care Management is responsible for the direction and objectives of the Care Management Department, consistent with the Hospital and Jefferson Health's strategic plan and mission. Responsible for the administrative oversight of the overall operations, growth, and development of the activities of the Care Management Department for their designated hospitals / region.

Job Description


Summary
In collaboration with the Enterprise VP Care Management and hospital leadership, the Regional Director Inpatient Care Management is responsible for the direction and objectives of the Care Management Department, consistent with the Hospital and Jefferson Health's strategic plan and mission. Responsible for the administrative oversight of the overall operations, growth, and development of the activities of the Care Management Department for their designated hospitals / region.

Job Duties
  • Develops structures and processes to facilitate participation by physicians, members of the healthcare team in the multidisciplinary care planning, care progression and discharge planning.
  • Develop and implement policies, procedures and standards that provide structure for the Care Management Departments.
  • Actively participates in internal and external committees and represents self and the Enterprise in a professional manner.
  • Develops, submits, and oversees the Care Management departmental operational and capital budgets. Guides Managers in variance reporting as warranted.
  • Provides oversight implementing and evaluating the Care Management Departments daily operations.
  • Develops and implements ongoing notifications of both computerized/non computerized Care Management/Social Work systems and applications.
  • Establish and assure appropriate staffing levels, assignments, and deployment for the Care Management Departments.
  • Resolves conflicts related to discharge planning with patients/families, external agencies, and payers.
  • Facilitates transition of patients across the care continuum by establishing relationships with appropriate providers and community services.
  • Formulates and implements a plan for growth and development of staff.
  • Ensures compliance with regulatory, governmental standards and payer requirements.
  • Participates in data collection and analysis of clinical and financial data (e.g. LOS data, avoidable days, barriers) and makes recommendations to improve performance.
  • Serves as a resource to members of the healthcare team.
  • Mitigates risk and safety using the High Reliability Organizational principles.
  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Minimum Qualifications
  • Masters Degree MSN, MSW or MBA or other Masters Degrees with care management experience required.
  • 5 years experience in hospital-based Care Management or ambulatory/population health care management and
  • 5 years prior management experience required.
  • Knowledge of managed care, governmental and third-party payers reimbursement.
  • Strong interpersonal relationships.
  • Ability to prioritize workload; collaborate with others to meet multiple deadlines; communicate effectively orally and in writing; work in a team environment, document in electronic health records.
  • Possess robust performance improvement skills.

Additional Qualifications

    Physical Demands
    Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

    Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

    Work Shift

    Workday Day (United States of America)

    Worker Sub Type

    Regular

    Employee Entity

    Thomas Jefferson University

    Primary Location Address

    1100 Chestnut Street, Philadelphia, Pennsylvania, United States of America

    Benefits

    Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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