Crate & Barrel

Regional Director

Crate & Barrel • $100K — $130K *
US-AnywhereRemote in Illinois, US
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in retail management, preferably at a regional level.
  • Strong understanding of sales performance metrics and KPIs.
  • Proven ability to develop and implement business strategies.
  • Excellent verbal communication skills to advocate for customer and store needs.
  • Bachelor's degree or equivalent managerial experience in retail.

Responsibilities

  • Develop and lead business goals for the region to maximize sales growth.
  • Act as the customer advocate by collaborating with corporate departments for resources.
  • Serve as a subject matter expert in strategic decision-making for continuous improvement.
  • Partner with the VP of Store Operations to create a sales-focused organization.
  • Establish hiring standards by creating a sales associate profile for the region.
  • Lead the performance management process utilizing measurement tools and goals.
  • Conduct competitive analysis and provide insights on market trends.

Benefits

  • Health, dental, and vision insurance options.
  • 401(k) retirement plan with company match.
  • Employee discounts on store products.
  • Paid time off and holidays for work-life balance.
  • Opportunities for professional development and advancement.
Full Job Description
Maximize company sales growth and profitability by partnering with the Executive Vice President, Store Operations to establish business strategy, goals, and vision for the store organization. Leads teams to achieve and exceed company goals and standards.

A day in the life as a Regional Director...
  • Develop, own and lead business goals and accountability for business results for the region.
  • In coordination with various corporate departments, act as the advocate for the customer and the store business in providing the best tools, resources and policies.
  • Act as a subject matter expert (SME) and key partner to Store Operations and other corporate partners on strategic decision-making and ongoing feedback for continuous improvement.
  • Partner with the vice president, store operations to develop a selling focused organization and sales performance incentives.
  • Create a sales associate profile to ensure hiring standards across the region.
  • Develop, own, and lead performance goals, utilization of performance measurement tools, and a consistent performance management process.
  • View the business with big picture thinking and local action, demonstrating initiative and courage.
  • Inspire and motivate a desire to achieve best-in-class performance.
  • Ensure alignment across company and region.
  • Utilize KPIs, measurement, and reporting tools to track business performance.
  • Shop competitors across geographic area and provide feedback on sales, service, product presentation, and marketing.
  • Improve labor efficiency by partnering, teaching and assessing an up-to-date labor model, and overseeing and assessing scheduling tools in order to schedule to the business.
  • Partner with store operations to create clarity and consistency in store workload.
  • Act as a liaison between Merchandising and Supply Chain, assessing stock levels and forecasted sales, in an effort to ensure product is available for customers to purchase.


What you'll bring to the table...
  • Excellent verbal communication skills


We'd love to hear from you if you have...
  • Crate and Barrel store management experience preferred
  • Bachelor's degree or equivalent experience

About Crate & Barrel

Crate & Barrel is a chain of retail stores that sells home furnishings, housewares, and furniture. The company was founded in 1962 by Gordon and Carole Segal. Crate & Barrel's products are designed in-house and sold directly to customers through its retail stores, catalogs, and website. The company is headquartered in Naperville, Illinois, and operates stores throughout the United States and Canada. In addition to its Crate & Barrel stores, the company also operates CB2, a home furnishings retailer, and The Land of Nod, a children's furniture and bedding retailer.
Learn more about Crate & Barrel
Size
7,000 employees
Industry
Retail & Consumer Goods
Founded
1962
* Ladders Estimates

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