Regional Data Center Operations Engineer (Mechanical / Electrical)

Cyxtera

$75K — $95K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in mission critical facility design or operations
  • Bachelor's degree in Engineering or relevant experience
  • PE License through Quebec is mandatory
  • Strong understanding of electrical and mechanical systems in data centers
  • Excellent problem-solving and multitasking abilities
  • Ability to communicate effectively with technical and non-technical teams
  • Experience managing diverse teams remotely

Responsibilities

  • Own and manage site-level electrical and mechanical issues
  • Identify and resolve issues collaboratively with cross-functional teams
  • Maintain design requirements for critical data center systems
  • Review and approve critical operational documents like MOPs and ERGs
  • Provide technical guidance to vendor teams for issue resolution
  • Support operational personnel with technical advice
  • Participate in a rotating on-call schedule for emergencies
  • Analyze and rectify Power Usage Effectiveness (PUE) issues
  • Assist site personnel in developing annual budgets

Benefits

  • Hybrid work model with 3 days in office
  • Opportunities for professional development and training
  • Involvement in large-scale capital projects
  • Engagement with cross-functional teams
  • Contributing to improvements in mission critical facility operations
Full Job Description
Operations Engineer

Hybrid Role - Requires 3 days/week in office

The primary responsibility of the Operations Engineer is to support our data center operations teams with the day-to-day running, trouble shooting, and maintenance of all building critical infrastructure including electrical distribution, cooling, fire system, and BMS.

In addition, this person will work in conjunction with the Construction Engineering department on design, review, and coordination of large scale capital projects. The Operations Engineer shall participate with Construction Engineering in engineering design, construction, and commissioning of complex Mission Critical Facilities (New Build/ Retro-fit /EOL replacement). This will include all phases of a project life cycle, develop product and process improvements, provide consultation to others and help facilitate training and development.

Responsibilities:

  • Own and manage all site level electrical and mechanical issues
  • Identify and resolve issues with the cross-functional teams
  • Maintain all Mission Critical Data Center related electrical and mechanical system design requirements
  • Review and approve:
    • Method of Procedure (MOP) documents
    • Emergency Response Guides (ERGs)
    • Fault Isolation Guides (FIGs)
    • Cold Start Procedures
    • Change requests

  • Provide technical guidance to vendor teams in resolution of issues to support program level efforts
  • Provide technical support to operational personnel.
  • Rotating on-call schedule to handle emergency situations
  • Diagnose and rectify PUE anomalies
  • Help site personnel develop yearly budgets


Required Skills:

  • The ability to remotely work and identify issues with a diverse team.
  • General understanding of data center electrical topologies (Distributed Redundant, Block Redundant, 2N, etc.), equipment (MV switchgear and transformers, UPS, Generators, STS, etc) and operations (Redundancy/Resilience, SLAs, MOPs, etc.).
  • General understanding of data center mechanical topologies (RTU, split-unit, chillers, cooling towers, etc.) and operations.
  • The ability to exchange, engage, convey and express knowledge and ideas in a context that can be easily understood by non-technical team members.
  • The ability to assess situations in order to reach a resolution
  • The ability to multi-task and to prioritize. Shall be well-organized and use their time wisely.
  • Strong problem solving skills in diverse situations.
  • Shall exhibit teamwork in all internal/external activities and when dealing with other team members


Experience and Education:

  • Minimum of 5 years of experience in mission critical facility building design, construction, commissioning or operations, 7 years preferred
  • Bachelor's degree in Engineering or equivalent job experience
  • PE License through Quebec required.


This employer will not sponsor visas for this role

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