Regional Business Office Manager

Reliant Care Management, LLC

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of two years of business office leadership experience, preferably in multi-site settings
  • Proven knowledge of Medicare and Medicaid reimbursement processes
  • Experience in long-term care billing and operational practices
  • Familiarity with consolidation of billing processes
  • Proficient in Microsoft Office, particularly Excel
  • Strong organizational and problem-solving skills
  • Ability to manage resident trust accounts and perform cash reconciliations

Responsibilities

  • Oversee business office operations across multiple facilities
  • Monitor billing, collections, and accounts receivable processes
  • Ensure compliance with regulations for resident trust funds and payer programs
  • Review banking activities and cash reconciliations for assigned locations
  • Conduct audits and follow up on financial practices
  • Train and mentor facility-level business office staff
  • Travel to provide on-site support as needed

Benefits

  • Health, Dental, Vision, and Disability Insurance
  • 401(k) retirement plan
  • Life Insurance
  • Paid Time Off
  • Telemedicine with $0 co-pay
  • Unlimited access to legal, financial, and family support services
  • Access to exclusive Mayo Clinic programs for health and wellness
Full Job Description
We are currently seeking a Regional Business Office Manager.

Job Responsibilities and Duties:
  • Provide oversight and support to facility business office operations across multiple locations
  • Monitor and guide billing, collections, cash posting, and accounts receivable processes
  • Support the management of resident trust funds and ensure compliance with all applicable regulations
  • Review daily banking activity, deposits, and cash reconciliation processes for assigned facilities
  • Ensure proper adherence to Social Security, State, Medicaid, Medicare, and other payer regulations
  • Assist facilities with Medicaid pending, denials, aging, collections, and reimbursement issues
  • Oversee Social Security Representative Payee processes where applicable
  • Partner with facility leadership and corporate teams to improve revenue cycle outcomes
  • Conduct audits, reviews, and follow-up related to billing practices, trust accounts, and financial processes
  • Train, mentor, and support Business Office Managers and other facility-level business office staff
  • Assist with month-end processes, financial reporting, and operational standardization across buildings
  • Travel to assigned facilities as needed to provide on-site support and leadership

Requirements:

Experience and/or knowledge of:
  • Medicare & Medicaid reimbursement
  • Long-term care billing and collections
  • Consolidation of billing processes
  • Management of resident trust accounts
  • Daily cash/check deposits and reconciliation
  • Accounts receivable follow-up and aging management
  • Daily staffing and financial reporting
  • Purchase order processes and facility business office operations

Additional qualifications:
  • Previous work in a long-term care facility required
  • Minimum of two years of related business office leadership experience, preferably in a multi-site or regional capacity
  • Proficiency with Microsoft Office
  • Strong organizational, analytical, and problem-solving skills
  • Team player with excellent work ethic and positive attitude
  • Willingness to travel, and work occasional weekend and evening hours as needed

Benefits:
  • Health Insurance
  • Dental Insurance
  • Disability Insurance
  • Vision Insurance
  • Employee Assistance Program
  • 401(k)
  • Life Insurance
  • Paid Time Off

Additional Benefits:
  • Telemedicine:$0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.
  • Unlimited Assistance:Receive unlimited support for legal, financial, childcare, elder care, and more-designed to support your personal and family well-being.
  • Mayo Clinic Programs:Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.

These additional benefits are available to you without reducing your take-home pay!

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