Career CategorySales
Job DescriptionRegional Account ManagerLiveWhat you will doLet's do this. Let's change the world. In this vital role, the Regional Account Manager (RAM) is responsible for representing Amgen products to top tier physicians, healthcare professionals and affiliated Institutional systems, establishing product sales, and performing total strategic account management. This includes providing disease information and education to all medical professionals and affiliates that drive the treatment decision making process within academic or large-scale private systems that act as a referral point within the regional geography.
Key responsibilities:
- Consistently achieve quarterly sales objectives through the promotion of patient-centered disease and product education to HCPs and systems to improve patient care while adhering to corporate compliance guidelines
- Implement goals of the marketing plan through execution of strategic account business plan. Drives strategic plans with exceptional precision and effectiveness, strategically allocating resources based on leading and lagging indicators, consistently achieving and exceeding desired brand outcomes
- Demonstrated experience working in a matrix environment, which will encompass other Specialty Account Managers in their geography, Thought Leader Liaisons, Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary. Anticipates and shares insights about current and future actions, strategies, needs and resource application across the team. Remains agile and proactively adjusts strategies. Consistently seeks feedback across the matrix team & leaders to drive continuous improvement in account performance.
- Effectively use all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps.
- Proven experience and ability navigating, identifying and increasing opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations and community hospital systems. Engages in deep, strategic conversations with the account and presents appropriate solutions that anticipate the account's future needs. Skilled at communicating across various levels of the organization (vertical & horizontal)
- Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.
- Promote and support the use of the company's products within the target institutions, often working with medical and scientific teams
- Understand and navigate the market access landscape, including government regulations, reimbursement models, and payer trends
- Identify and pursue new business opportunities within the institutional channel that impacts the institution and surrounding referral geography in a positive use manner
- Monitor and analyze sales data, market trends, and competitive activities to identify areas for improvement and growth
- Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge. Proactively seeks out the latest research and developments related to the product and disease states, continually enhancing expertise and sharing approved messages with healthcare providers
- Apply a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals who treat Neuro-Immunologic patients. Proactively anticipates healthcare provider and institution questions and concerns, aligning clinical data with strategic goals to influence treatment decisions
- Complete all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting.
WinWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a motivated employee with these qualifications.
Basic Qualifications:- Doctorate degree AND 2 years of collective account management experience, sales, & commercial experience OR
- Master's degree AND 6 years of collective account management experience, sales, & commercial experience OR
- Bachelor's degree AND 8 years of collective account management experience, sales, & commercial experience OR
- Associate degree AND 10 years of collective account management experience, sales, & commercial experience
Preferred Qualifications:- At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services.
- Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity.
- Market development / deep profiling in rare, unmet spaces experience preferred.
- Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis.
- Documented track record of delivering consistent, exceptional levels of performance.
- Proven ability to work independently in a fast-paced, highly challenging work environment.
- Excellent written and verbal communication skills.
- Strong organizational, analytical and computer skills required
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Requires approximately 20-30% travel, including some overnight and weekend commitments.
ThriveWhat you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $185,872 - $251,475. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Apply now for a career that defies imaginationcareers.amgen.comIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship for this role is not guaranteed.
