SummaryThe Regional Account Manager (RAM), Exterior Products reports to the District Sales Manager and
works with a regional team of sellers. The Exteriors RAM has the objective of owning downstream
demand for exterior products within an assigned segment. The role is responsible for defending
business, gaining customer wallet share, while driving material conversion and growing market
share, expanding premium product adoption. The role regularly executes district plans and
partners with Channel Manager and field teams to convert demand into sustained territory growth.
Location: Boston Metro
What You'll Do:Key Responsibilities:Account Management/Business Development- Identify opportunities to expand product adoption, increase share of wallet, and
introduce new solutions that align with customer needs. - Defend business by maintaining strong, long-term relationships with key customer
accounts through consistent engagement, responsiveness, and value-added
support. - Serve as the key partner for both assigned customers (dealers/distributors) as well
as market stakeholders (builders, architects, contractors), ensuring partnership,
satisfaction and loyalty. - Develop structured account plans and execute growth targets for each key account.
Conduct regular business reviews with key accounts to assess goals, performance,
challenges, and future needs. - Translate customer feedback into internal recommendations for product, pricing,
service, or process improvements. - Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
Use data to forecast account performance, identify trends, and prioritize actions.
Drive Demand for Exteriors Products- Engages market stakeholders to generate downstream demand for Exteriors
products across assigned customers; enables cross-selling to support Channel
Managers. - Builds long-term relationships through ongoing account engagement and tailored
product solutions, while driving material conversion, and supporting other regional
growth priorities.
Execute Market Segment Specialization- Executes against defined sub-specialization (single family repair/remodel, single
family new construction, or multi-family new construction) by partnering to provide
product value that aligns with regional growth objectives. - Ability to tailor engagement and messaging to segment-specific needs.
Territory Planning/Execution- Develops and executes district plan that translates regional priorities into
weekly/daily activity. - Manages pipeline, targeting, and follow-up to ensure consistent execution against
demand-generation goals and adjusts approach based on performance and market
feedback
What You'll Bring:Core Competencies:- Sales Expertise: Willingness and ability to cultivate relationships, grow networks, nurture
leads, and passion to identify targets. Ability to negotiate and collaborate with business
leaders to achieve an ideal outcome. Strong understanding of sales processes, sales
funnel management, and sales practices. - Knowledgeable of market segmentation and go-to-market strategies.
- Familiar with Customer Relationship Management systems to aid in
organization and planning.
- Business Consultation: Strong business/financial acumen, preferably regarding the
construction industry. Understanding business (builder/dealer/installer) financials
(margins, turns, labor optimization), market opportunity and dynamics to advise partners
for mutual growth. Flexibility to identify and attend key activities within assigned territory
while being accountable to a priority-based schedule with prospective customers.
- Communication/Influence: Ability to influence internal and external stakeholders and
advocate for JHBP, effectively building relationships at all levels of an organization. Able to
present in front of large groups and convey messages in a captivating manner. Familiar with
key communication tools (DISC, SLII, etc.).
- Building Products Knowledge: Familiar with of basic construction practices with the
ability to understand residential construction process. Learns James Hardie product line,
including features, applications, installation considerations, and value drivers across
residential and commercial projects
Candidate Requirements:- Bachelor's degree or equivalent experience required.
- 3+ years of progressive sales experience with a high-level of organization, discipline, and
self-structure, preferably within the building products industry. - 1+ years of experience working with a Customer Relationship Management system
(Salesforce, HubSpot, Zoho, etc.) - Ability to travel outside of local market up to 50% of the time.
- Valid driver's license is required, and employment is contingent upon maintaining a
satisfactory Motor Vehicle Record that meets the Company's driving eligibility standard
What You'll Receive:As of the date of this posting, a good faith estimate of the current pay scale for this position is $83,200 to $105,300. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.
At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.
- Compensation: competitive salary and bonus eligibility
- Insurance: day-one health coverage medical, dental, vision, life insurance
- Paid Time Off: vacation and company holidays
- Retirement: 401(k) with 6% match
- Investments: Employee Stock Purchase plan (ESP)
- Work-Life Balance: parental leave, wellness programs
- Purpose. Impact. Community: Sustainability Initiatives | James Hardie
#LI-TF1The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
