Job DescriptionThe Regional Academic Manager (RAM) is responsible for training, educating and helping to integrate Glaukos technologies into their assigned accounts. The RAM will attend surgeries and assist attending surgeons/fellows/residents in order to achieve the desired surgical outcomes for the patient. This will be achieved by focusing these standards on wet labs, surgical proctoring, product education and technology knowledge while managing assigned accounts for the best return on investment.
Responsibilities- Training:
* Attend the initial iStent/Inject surgeries until the surgeon and residents are confident and skilled to perform the procedure.
* Develop a best-in-class wet lab training and execute at target institutions.
* Attend surgeries as needed to update on new techniques to improve surgical outcomes.
* Educate PGY2-4 residents, Glaucoma/Cornea fellows, and attending faculty on MIGS technology, the Glaucoma market and changing therapy paradigm.
* Train clinic staff and the doctor to recognize and convert patients to Glaukos technologies using the Glaukos Practice System (GPS). - Reimbursement:
* Work with the surgeon and staff to educate and assist in getting proper reimbursement for the Glaukos technologies.
* Work with hospital administrators/purchasing department/material managers to gain approval of Glaukos technologies in assigned accounts. - Meetings/Education:
* Conduct training and education meetings with residents, clinic staff, attending surgeons and program heads to advance Glaukos technologies and future opportunity.
* Support account sponsored educational symposiums and meetings.
* Identify and develop academic KOL's.
* Facilitate transition of graduating residents/fellows to territory/RBM
Qualifications- Bachelor's Degree Required
- 4-8 Years of medical sales experience (surgical ophthalmic experience preferred). Required
- 2-4 Years of ophthalmic pharmaceutical experience highly desired. Required
- The preferred candidate would have both ophthalmic surgical and pharmaceutical experience. Required
- Experience working in ophthalmic teaching environments preferred. Required
- Experience developing and expanding new technology and market opportunities. Required
- Proven experience meeting and exceeding assigned goals. Required
- Ability to building relationships and interact with all levels internally and at the customer level. Required
- Experience with HOPD VAC/approval process preferred. Required
- Proven ability to build and retain customer base. Required
- Experience with customer tracking software - CRM. Required
- Ability to work within a budget. Required
