Region Service Manager

Orkin LLC

$91K — $115K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required
  • Valid driver's license required
  • Ability to obtain pesticide license/certification (company paid)
  • Experience in leading and coaching team members
  • Strong communication skills
  • Ability to work independently in the field

Responsibilities

  • Lead and develop team through coaching and training
  • Ensure high levels of customer retention and service
  • Manage the Technician Ride-Along Program
  • Optimize scheduling, routing and inventory for efficiency
  • Meet and exceed customer expectations
  • Recruit and train talent across various staff levels
  • Effectively multi-task and manage communication with teams

Benefits

  • Company vehicle with gas card
  • Company provided iPhone and iPad
  • Comprehensive medical, dental, vision, and life insurance
  • 401(k) with company match and employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts and tuition reimbursement
  • Quality training program
Full Job Description
Overview

Responsibilities

As a Region Service Manager, you'll be a leader in a high-performance culture.

You will...
  • Demonstrate your proven track record of leadership development of others, to include field evaluations, addressing coaching opportunities and training
  • Exemplify a service mindset to deliver customer retention results
  • Oversee our Technician Ride-Along Program
  • Monitor scheduling, routing and inventory control to drive efficiency and productivity
  • Ensure that customer expectations are achieved
  • Recognize and develop talent, during recruitment, selection and training across sales, service and customer service staff, including management
  • Demonstrate excellent communication skills and the ability to multi-task


What type of benefits will you receive?
  • Competitive earnings (salary range $91,000 to $115,000) and a company vehicle with gas card
  • Company provided iPhone and iPad with sales software
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program


Qualifications

What do you need to be successful?
  • High School Diploma or equivalent required
  • Valid driver's license required
  • Ability to obtain the appropriate pesticide license/certification if required (company paid)
  • Ability to work in the field independently and interact with our great clients


What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
  • Safely use a ladder within the manufacturer's weight capacity
  • Occasionally lift and carry up to 50 lbs.
  • Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
  • Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
  • Willing to work in different types of weather conditions


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