Region Manager

Pilot Company

$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of multi-unit or regional management experience in service industries with responsibility for financial results
  • Proven track record in high volume retail with P&L accountability
  • Exceptional customer service skills to foster a customer-centric culture
  • Effective people management and team development skills
  • Flexibility to work various schedules including nights and holidays
  • Strong integrity and accountability at the management level
  • Demonstrated leadership skills to guide teams effectively

Responsibilities

  • Oversee operations of travel center locations within the assigned region
  • Drive profitable sales through strategic initiatives and operational support
  • Recruit, train, and retain a high-performing management team
  • Provide ongoing coaching and development for regional managers
  • Implement customer-focused practices to enhance the guest experience
  • Monitor financial performance and enforce accountability measures
  • Ensure compliance with company standards across all locations

Benefits

  • Fuel discount program
  • Nation-wide medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Flexible spending accounts
  • Adoption assistance program
  • Tuition reimbursement for professional development
  • Flexible scheduling to support work-life balance
  • Weekly pay schedule
Full Job Description
Job Description

Our Regional Managers oversee all travel center locations in their region and are responsible for driving profitable sales in the stores. Along with operational support, Region Managers must also recruit, train, and maintain their team by providing ongoing coaching and development to the Managers within their region. We are currently looking for candidates located within and/or willing to relocate within the Northeast, Midwest, and Mountain West areas.

Qualifications
  • 2-3 years of multi-unit or regional management experience in retail, restaurant, grocery, or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with Profit and Loss accountability
  • Incredible customer service skills & the ability to create and maintain a customer focused culture
  • Great people management skills
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Must exemplify integrity and accountability at the management level
  • Demonstrate excellent team leadership skills
  • Must build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
  • Strong preference for candidates willing to relocate as needed


Additional Information
  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

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