Responsibilities Position Summary: Regional Director-Clinical Services provides strategic leadership and operational oversight to clinical leadership teams across multiple facilities, ensuring the consistent delivery of high-quality, evidence-based addiction treatment services. This role partners closely with on-site Clinical Directors to strengthen clinical operations, standardize care processes, and ensure clinical documentation supports medical necessity, continuity of care, and positive patient outcomes.
A primary focus of this position is driving clinical excellence through strong documentation compliance, adherence to regulatory and accreditation standards, and thoughtful program design that supports patient engagement and retention. The Divisional Director plays a critical role in identifying trends impacting patient flow-including AMA and ACA occurrences-and leads system-wide initiatives to reduce premature discharges through improved clinical structure, therapist support, group programming, and interdisciplinary collaboration.
This role supports consistency and quality across levels of care (detox, residential, PHP, and IOP) by guiding clinical leaders on best practices related to treatment planning, clinical decision-making, and coordination of care.
Success in this role requires deep expertise in addiction treatment modalities, clinical leadership experience across multiple levels of care, and a strong working knowledge of CARF and ASAM standards. The ideal candidate is a collaborative leader who can balance operational discipline with clinical empathy, communicate effectively across disciplines, and drive meaningful improvements in patient experience, engagement, and care quality at scale.
Essential Job Duties Responsibilities:- Provide strategic direction and support to clinical directors and UM directors at individual facilities. Support UM directors at individual locations to ensure appropriate use of services.
- Evaluate and improve existing programs based on corporate-wide patient outcomes and feedback. Stay current with industry trends and best practices to inform corporate strategy. Oversee and support the development and implementation of the EMR.
- Manage the day-to-day operations of the Appeals and Denials Case Managers, ensuring timely and accurate documentation in MS4 and MIDAS systems for all appeals, disputes, and resolutions.
- Review appeal outcomes and metrics, ensuring that the team meets established goals related to accuracy, timeliness, and resolution efficiency.
- Oversee the development and implementation of corporate-wide clinical policies and procedures.
- Monitor and evaluate clinical performance metrics across all facilities. Implement quality improvement initiatives to enhance patient care and outcomes. Ensure compliance with all federal, state, and local regulations at a corporate level.
Benefit Highlights:- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
Qualifications Requirements:- Bachelor's Degree required, Master's Degree preferred
- Licensure as a Clinical Psychologist, LCSW, LPC, or equivalent required
- 8-10 years related experience required, 10+ years related experience preferred
- Extensive knowledge of addiction treatment modalities and best practices.
- Ability to work collaboratively with a diverse team of professionals.
- Strong understanding of utilization management principles and practices.
- Experience with CARF and ASAM accreditation processes.
- Excellent leadership, communication, and organizational skills.
- Proven track record of successful program development and implementation.
