We are looking for a Recruiting & Operations Manager to join our Talent Acquisition team. In this hybrid role, you will function as a strategic partner, balancing high-impact full-cycle recruiting with operational excellence. You will partner with hiring managers to find top-tier talent for technical and business roles while simultaneously enhancing our internal processes, leveraging AI to improve efficiency, and ensuring our DEI pillars are woven into every stage of the candidate lifecycle. If you are a proactive problem-solver who thrives in a fast-paced environment and is passionate about data-driven recruiting, we'd love to hear from you. Key Responsibilities: • Manage the end-to-end recruitment process for technical and business roles, from kick-off meetings and sourcing strategies to offer negotiation and onboarding • Deliver an exceptional, high-touch candidate experience through clear communication while building strong relationships with hiring managers to ensure seamless stakeholder alignment across the hiring lifecycle • Own the operational integrity of the recruiting function by leveraging Greenhouse for interview scheduling, candidate communications, feedback management, scorecard analysis, and reporting • Act as a champion for our DEI pillars by ensuring inclusive language in job descriptions, auditing sourcing practices for bias, and contributing to employer branding initiatives • Proactively identify friction points in the hiring process and implement automated workflows to increase team efficiency • Provide recommendations on new tools and technologies that align with the current team's needs and long-term scaling goals • Generate and present proactive reporting to leadership regarding hiring metrics, headcount tracking, and demographic data to inform strategic decision-making • Operate autonomously to manage complex workflows, including global hiring coordination, while maintaining high standards of data accuracy and candidate experience • Continuously evaluate existing operations to keep an eye out for ways to streamline and improve recruiting processes Experience and Background: • 2-4+ years of experience in a similar recruiting, operations, or coordination role, preferably in music, streaming, entertainment, or tech companies • Proven full-cycle recruitment experience managing both technical and business roles • Familiarity with Greenhouse or a similar ATS for interview scheduling, candidate communication, feedback management, scorecard tracking, and reporting • Experience with employer branding and talent acquisition, with a strong focus on DEI initiatives and inclusive hiring practices • Comfort utilizing AI tools and workflows to optimize recruiting processes and improve operational efficiency • Ability to proactively identify issues, work autonomously, and make data-backed suggestions to improve team performance • Excellent organizational skills with the ability to manage multiple priorities and stakeholders simultaneously • Must be located in NYC and be able to work in a hybrid in-office capacity • Experience working with global teams is a huge plus The salary range for this role is $85,000 - $100,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below! Benefits: • Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources • Robust 401k program • Employee Equity Plan • Generous professional development allowance • Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit! • Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children • Various snacks, goodies, and 2 free lunches weekly when at the office