Recruiting Operations Manager

CHAOS Industries

$140K — $170K *
Staffing
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in recruiting operations or HR operations
  • 2+ years of people management experience
  • Deep familiarity with Greenhouse ATS and recruiting tech stacks
  • Strong process orientation for identifying and solving inefficiencies
  • Experience designing or improving interview frameworks and structured hiring programs
  • Exceptional attention to detail and ability to manage multiple tasks
  • Strong communication skills for cross-functional collaboration

Responsibilities

  • Manage and develop a team of Recruiting Coordinators for high performance
  • Continuously improve recruitment coordination workflows and logistics
  • Administer and optimize recruiting systems, ensuring data integrity
  • Design and improve interview training programs and scorecard frameworks
  • Standardize recruiting communications in partnership with Recruiting
  • Evaluate and implement new recruiting tools to enhance efficiency
  • Identify process gaps and drive improvements with multiple stakeholders
  • Develop and track operational metrics for team performance

Benefits

  • 100% paid health benefits (medical, dental, vision)
  • 401k with 50% company match up to 6%
  • Free daily lunch and 'No meeting Fridays'
  • Unlimited PTO and casual dress code
  • Generous pre-IPO stock option grants and relocation assistance
Full Job Description
Role Overview:

We are seeking a Recruiting Operations Manager to own the infrastructure and logistics that power our hiring engine. You'll lead a team of Recruiting Coordinators, drive process improvements, and ensure every touchpoint in the candidate journey is seamless and scalable. This role sits at the intersection of people, process, and systems and is critical to our ability to hire exceptional talent at speed. If you're energized by operational excellence and thrive in a fast-moving environment, we want to hear from you.

Responsibilities:
  • Directly manage and develop a team of Recruiting Coordinators, ensuring high performance, and smooth day-to-day recruiting logistics
  • Own and continuously improve recruiting coordination workflows, from scheduling and offer logistics to onboarding handoffs
  • Maintain, administer, and optimize recruiting systems and tools (ATS and beyond), ensuring data integrity and system health
  • Lead the design and iteration of interview training programs and scorecard frameworks in partnership with Recruiting and HR
  • Partner with Recruiting to build, update, and standardize recruiting communications, including email templates and candidate-facing messaging
  • Partner with Recruiting to evaluate, implement, and manage new recruiting tools and technologies to improve team efficiency
  • Partner with HR, Recruiting, and business stakeholders to identify process gaps and drive cross-functional improvements
  • Develop and track operational metrics to measure team performance and inform continuous improvement efforts
  • Work 4-5 days onsite out of our office in Hawthorne, California

Minimum Requirements:
  • 5+ years of experience in recruiting operations, HR operations, or a closely related field
  • 2+ years of people management experience, with a track record of developing high-performing coordinators or ops specialists
  • Deep familiarity with Greenhouse (ATS) and recruiting tech stacks; hands-on experience with system administration and configuration
  • Strong process orientation; you can identify inefficiencies, design solutions, and execute implementation end-to-end
  • Experience designing or improving interview frameworks, scorecards, or structured hiring programs
  • Highly organized with exceptional attention to detail and the ability to manage multiple workstreams simultaneously
  • Clear, direct communicator who builds trust quickly across functions and levels

Preferred Requirements:
  • Experience with Greenhouse (admin-level), LinkedIn Recruiter, or similar enterprise recruiting tools
  • Familiarity with HRIS systems and recruiting/HR data workflows
  • Experience in a high-growth startup or tech environment
  • Comfort operating with ambiguity and building programs from the ground up
  • Strong analytical mindset; comfortable using data to drive decisions and present insights to stakeholder

Why CHAOS?
  • Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
  • Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
  • Our Perks: Free daily lunch, 'No meeting Fridays', unlimited PTO, casual dress code
  • Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
  • Team Growth: 250 employees and counting across 5 global offices

Salary range: $140,000 - $170,000

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.

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Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.

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