Qualifications- High School diploma or GED
- Previous experience providing office support preferred
- Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
- Proven customer service skills
- Effective communication skills, both written and verbal
- Self-starter, team player, not afraid to jump in and assist where needed.
ResponsibilitiesIn the role of Receptionist, you will be responsible to provide office support for the Community.
- Resident Relations -answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community.
- Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community.
- Answer incoming calls and greet walk in traffic in a polite professional manner
- Assist potential residentsby completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party.
- Complete discovery sales calls as needed and schedule appointments for the sales leader.
- Provide back up support and assistance to the Enrichment Coordinator as needed.
- Suggest and drive resident, visitor and guest participation in completing the survey questionnaire.
- General Community Paperwork -responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.
- Keep staff and resident records current
- May perform other duties as needed and/or assigned.
Salary RangeThe wage range for this position is $0.00/hr - $175.00/hr, dependent on prior work history and experience
