Job Family:Strategy & Transformation Consulting
Travel Required:Up to 25%
Clearance Required:Ability to Obtain Public Trust
What You Will Do:The RCMI Training Specialist will be responsible for developing and administering revenue cycle-based trainings across internal and external Defense Health Agency (DHA) Teams. This position will help strengthens user's proficiency in revenue cycle systems, roles, and functions through instructor-led training, computer-based training, scenario-based practice and hands-on coaching.
Training- Administer Revenue Cycle Management and MHS GENESIS focused web-based courses using Commercial Off The Shelf (COTS), customized, or agency-developed materials.
- Deliver Revenue Cycle Management MHS GENESIS live instructor-led training in both traditional and virtual environments internal and external teams.
- Develop Revenue Cycle Management MHS GENESIS course materials, handouts, instructor guides, and visual aids.
- Support Revenue Cycle Management MHS GENESIS distance learning through online courses, mobile learning, webcasts, podcasts, and video-based training.
- Manage the agency's Learning Management System (LMS): upload content, maintain modules, and ensure Section 508 compliance.
- Monitor training effectiveness through assessments and analytics; recommend improvements.
- Coordinate logistics for instructor-led and virtual sessions, including scheduling and prerequisite tracking.
- Provide technical support and customer service for training participants.
Training Redesign- Conduct training needs assessments across all Revenue Cycle Management MHS GENESIS practitioner levels.
- Redesign existing courses and develop new curriculum to support financial and acquisitions operations.
- Create innovative learning solutions (gamification, blended/hybrid models, interactive e-learning).
- Develop Revenue Cycle Management MHS GENESIS certification programs aligned with federal standards.
- Pilot Revenue Cycle Management MHS GENESIS new courses, gather feedback, and refine before full rollout.
- Ensure all materials remain current with policy, system, and organizational changes.
- Maintain compliance with federal security, privacy, and records management policies.
What You Will Need:- Bachelor's degree required.
- 3+ years in instructional design, training development, and delivery.
- Expertise in adult learning theory and technology-enabled training.
- Strong project management and stakeholder engagement skills.
- Proficiency with virtual learning platforms, LMS administration is highly preferred.
- Knowledge of Section 508 accessibility standards (i.e.: All deliverables must be Section 508 compliant and free of macros).
- Ability to obtain and maintain Tier 2 Public Trust clearance.
- US Citizenship is required.
What Would Be Nice To Have:- 2+ years of experience MHS GENESIS (Oracle/CERNER EHR platform), Revenue Cycle Management training is a plus.
- Ability to integrate emerging technologies (AI, automation) into training programs.
- Advanced degree or certifications (e.g., CPTD, ATD) preferred.
- Use of Captivate or articulate software application for learning content development.
The annual salary range for this position is $80,000.00-$133,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
