Campbell Soup Company

R&D Business Applications Administrator & Analyst II

Campbell Soup Company • $93K — $128K *
Camden, NJ 08105In-Person
Food & Beverages
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Science, IT, Business Systems, or related field.
  • Minimum 5 years' experience in application administration, business support, or business analysis in a consumer-packaged goods environment.
  • Ability to learn complex systems quickly and take ownership of responsibilities.
  • Strong analytical and problem-solving skills to identify root causes.
  • Excellent communication, collaboration, and organizational skills.
  • Experience in documenting business requirements for technical stakeholders.
  • Proficiency with Microsoft 365 applications.

Responsibilities

  • Support the stability and operation of core R&D applications like Optiva and ELN.
  • Manage user provisioning, access standards, and communication with stakeholders.
  • Oversee the business help desk, troubleshooting and resolving issues promptly.
  • Serve as the main contact for application access and provide guidance on support standards.
  • Conduct training programs for end users and adapt content based on feedback.
  • Partner with business users to improve training effectiveness continuously.
  • Collaborate with R&D and IT to document system enhancement requirements.

Benefits

  • Hybrid work environment allowing for flexibility.
  • Health and dental benefits starting on the first day of employment.
  • 401k plan to support retirement savings.
  • Wellness benefits to promote employee health and wellbeing.
  • Opportunities for professional growth and training.
Full Job Description




HOW YOU WILL MAKE HISTORY HERE...

As the R&D Systems Analyst II, you will play a key role in supporting and evolving the digital tools that enable innovation across R&D. You will help ensure the reliable operation of critical R&D applications, including Optiva and Electronic Lab Notebook (ELN), while driving user adoption, process improvements, and system enhancements. By partnering closely with R&D, IT, and business stakeholders, you will strengthen digital capabilities, improve user experiences, and help accelerate product development and commercialization efforts.

WHAT YOU WILL DO...

R&D Application Administration & Support (50%)
  • Support the stability, security, compliance, and ongoing operation of critical R&D applications, including Optiva and ELN.
  • Manage business administration activities such as user provisioning, access standards, role and group configuration, object security, workflow approvals, and user communications.
  • Oversee the business help desk process, including intake, triage, troubleshooting, escalation, resolution, and stakeholder communication.
  • Serve as a primary business contact for application access and administration and provide guidance on support processes and standards.
  • Maintain business-owned SharePoint and Teams sites, process documentation, troubleshooting guides, and support materials.
  • Support system validation activities, audit readiness, and compliance requirements, including 21 CFR Part 11.

R&D User Enablement (25%)
  • Coordinate and deliver Optiva and ELN training programs for end users and trainers.
  • Maintain training schedules and adapt content based on business needs and system updates.
  • Develop and maintain training materials, user guides, process documentation, and knowledge assessments.
  • Partner with business users and subject matter experts to continuously improve training effectiveness through user feedback and lessons learned.

R&D Business Analysis (25%)
  • Partner with R&D and IT teams to gather, define, and document requirements for system enhancements, defect resolution, and process improvements.
  • Evaluate proposed system changes and identify user impacts, training needs, and change-management considerations.
  • Develop expertise in specific areas of R&D application functionality, including workflows, reports, data structures, and system processes.
  • Identify recurring issues and recommend solutions that improve efficiency, reduce manual effort, and enhance data quality.
  • Manage enhancement and defect backlogs, facilitating prioritization, status tracking, and governance processes.
  • Lead assigned workstreams and project activities in collaboration with business stakeholders, IT partners, and process owners.


WHO YOU WILL WORK WITH...
  • Corporate R&D Growth Office
  • R&D scientists, product developers, and business users
  • IT application support and development teams
  • R&D Digitization Team
  • System administrators and process owners
  • Internal auditors and compliance stakeholders
  • Training coordinators and subject matter experts


WHAT YOU BRING TO THE TABLE... (MUST HAVE)
  • Bachelor's degree required. Preferred areas of study include Science, Information Technology, Business Systems, or related field.
  • Minimum of 5 years of experience in application administration, business systems support, business analysis, or other roles within a consumer-packaged goods environment that demonstrate transferable systems and process knowledge.
  • Demonstrated ability to learn complex systems quickly and take ownership of new responsibilities.
  • Strong analytical and problem-solving skills, with the ability to identify root causes and recommend practical solutions.
  • Strong communication, collaboration, and organizational skills.
  • Experience documenting business requirements and working effectively with both business and technical stakeholders.
  • Proven ability to deliver user training and support a positive user experience.
  • Ability to work independently, manage multiple priorities, and adapt to changing business needs.
  • Proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, Teams, and SharePoint.


IT WOULD BE GREAT IF YOU HAVE... (NICE TO HAVE)
  • Experience supporting enterprise applications.
  • Familiarity with Infor PLM for Process (Optiva).
  • Knowledge of product commercialization processes, product data management, or R&D business operations.
  • Experience with system validation activities and 21 CFR Part 11 requirements.
  • Experience supporting regulated systems and compliance-focused environments.
  • Exposure to change management, process improvement, or digital transformation initiatives.


Working Conditions
  • Hybrid work environment
  • Travel: Less than 10%


Compensation and Benefits:

The target base salary range for this full-time, salaried position is between
$93,800-$128,900

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

About Campbell Soup Company

Campbell Soup Company (Campbell) together with its subsidiaries, is a manufacturer and marketer of branded convenience food products. The Company operates in five segments: U.S. Simple Meals; Global Baking and Snacking; International Simple Meals and Beverages; U.S. Beverages; and North America Foodservice. In June 2012, the Company purchased 1300 Admiral Wilson Boulevard in Camden. On August 6, 2012, the Company completed the acquisition of BF Bolthouse Holdco LLC (Bolthouse Farms). In September 2012, Vilmorin & Cie SA acquired the tomato and pepper breeding and sales business of the Company. In June 2013, Campbell Soup Co completed the acquisition of Plum Organics. In August 2013, Campbell Soup Company completed the acquisition of Kelsen Group A/S. In October 2013, it completed the sale of its European simple meals business to CVC Capital Partners.

Campbell Soup Company Careers

Join the vibrant team at Campbell Soup Company, a leader in the food industry, where your career growth and innovation meet exceptional opportunities. At Campbell, we are committed to fostering a diverse and inclusive workplace that offers numerous job opportunities across various fields. Work You’ll Do Embark on a fulfilling career journey with Campbell Soup Company and contribute to a legacy of quality and innovation. Our team is dedicated to excellence and pushing the boundaries of what is possible in the food industry. Lead with us at the forefront of the market, where your skills in leadership, teamwork, and professional development are highly valued. Campbell offers a unique position in the marketplace that combines industry expertise, culinary innovation, and a commitment to sustainability. Join a global team of professionals who are passionate about making a real impact in the company and the community. Collaborate with talented individuals who bring a wealth of knowledge and experience to the table. Campbell Soup Company Job Opportunities We are continuously expanding our team and looking for talented individuals who are eager to drive change and lead the industry. Explore a range of job opportunities, from entry-level positions to executive roles, each offering a path to personal and professional growth. Innovate with Us Be part of a company that thrives on innovation and is constantly seeking new ways to delight consumers and improve our products. At Campbell, you will have the chance to work on challenging projects that refine your skills and advance your career. Internship Programs Kickstart your career with a Campbell Soup Company internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Internships are a stepping stone to full-time employment and offer a comprehensive view of our company culture and operations. Benefits and Culture Campbell Soup Company is dedicated to supporting our team members' professional and personal growth. We offer competitive benefits, including health care, retirement plans, and continuous learning and diversity training opportunities. Our culture is one of collaboration, respect, and empowerment, making Campbell a great place to work. Leadership and Development Advance your career with leadership training and professional development programs designed to hone your skills and prepare you for future challenges. At Campbell, we believe in nurturing our team's potential and providing them with the tools they need to succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, innovative, and solution-driven team players. Explore the exciting and rewarding career opportunities waiting for you at Campbell Soup Company. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the dynamic and rewarding career paths available at Campbell Soup Company.
Learn more about Campbell Soup Company
Size
14,100 employees
Market Cap
$17 billion
Industry
Food & Beverages
Net Income
$808 million
Founded
1869
5 Year Trend
+8%
Revenue
$8.9 billion
NASDAQ
CPB
* Ladders Estimates

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