Job DescriptionAs the Quant Analytics Vice President withing the card data analytics, you will lead the delivery of analytics and insights to inform strategies and drive critical business decisions related to digital marketing, customer journeys, segmentation, and targeting. You will work closely with cross-functional teams, leverage data from large SQL and AWS databases, and communicate findings to stakeholders to translate insights into measurable actions. You will partner across the credit card organization to understand business needs, create solutions, and champion analytics best practices. Your leadership will support long-term data models and facilitate holistic, cross-functional learning, ensuring high data quality and reduced redundancy.
You will have the opportunity to collaborate with analytic and non-analytic groups, influence marketing strategy and investment decisions, and drive the adoption of best practices in data and analytics. This role is ideal for an innovative leader who thrives in a dynamic environment and is passionate about leveraging data to deliver measurable business outcomes.
Job responsibilities- Establish and foster partnerships across the organization to understand marketing objectives and business requirements
- Lead the creation and execution of solutions to pull and combine data from multiple sources for customer behavior analytics, campaign measurement, and reporting
- Analyze customer journeys, digital engagement, and campaign performance to identify actionable insights
- Develop and implement customer segmentation and targeting strategies to optimize marketing effectiveness
- Communicate insights to senior leaders via written and oral presentations, influencing marketing strategy and investment decisions
- Collaborate with analytic and non-analytic groups to facilitate holistic, cross-functional learning
- Champion data and analytics best practices across the marketing organization
- Translate business needs into data models supporting long-term marketing solutions
- Facilitate the creation of data models using best practices to ensure high data quality and reduced redundancy
Required qualifications, capabilities, and skills
- Master's degree in a relevant quantitative field (e.g., Statistics, Economics, Marketing Analytics, Mathematics, Engineering, Computer Science, or related fields)
- 6+ years of industry experience in marketing analytics roles (e.g., digital analytics, campaign measurement, customer insights)
- 6+ years of work experience across a broad range of analytics platforms, languages, and tools (Snowflake, Alteryx, SAS, Tableau, Python, Excel Pivot, etc.); hands-on experience using big data platforms required
- Strong communication skills with the ability to convey complex information in an understandable, compelling, and persuasive manner to business partners
- Innovative thinking capability to help internal clients define marketing problems, create solutions, and execute implementation
- Expert knowledge in quantitative methods for marketing analytics, including customer segmentation, targeting, and digital analytics
Preferred qualifications, capabilities, and skills
- Financial services experience, especially in credit card marketing analytics
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
