Job DescriptionJoin a team where curiosity, passion, and growth are at the heart of everything we do. As part of our Data and Analytics organization, you'll help shape the future of audience targeting and eligibility through innovative data solutions. Experience career mobility and the opportunity to collaborate with diverse stakeholders.
As a Suppression Operations Analyst within the centralized suppressions operation team, you will partner with stakeholders to design, review, and monitor suppression rules and dashboards for various channels and audiences. You will play a key role in ensuring our processes meet control standards and regulatory requirements, while fostering a collaborative team culture.
You will leverage advanced analytics platforms and reporting tools to deliver insights that drive business decisions. Your work will directly impact marketing operations and support the development, product, and strategy teams in solving complex challenges.
Job Responsibilities- Deliver insights through data analysis and reporting to drive business rules for audience eligibility and targeting, using advanced Tableau and Alteryx capabilities.
- Create Alteryx reports to detect exceptions in execution of suppression rules for different marketing channels.
- Acquire competence in decision flow platform Sapiens to support design and testing needs; conduct unit testing and UAT of suppression rules.
- Ensure compliance with control standards, regulatory, and legal requirements when building reports.
- Partner closely with development, product, and strategy teams for impact analysis and issue resolution.
Required qualifications, capabilities and skills- Bachelor's or Master's degree in business, finance, economics, engineering, or mathematics.
- Demonstrated experience working on data and analytics-focused projects.
- Experience with data visualization tools such as Alteryx, Power BI, Tableau, and strong storytelling skills for technical and non-technical audiences.
- Proficient in advanced SQL queries and relational databases including Oracle, Athena, and Snowflake.
- Strong research, root cause analysis, and problem-solving skills; detail-oriented.
- Excellent communication skills with the ability to present ideas and findings to business partners.
- Ability to continuously learn new data, tools, and platforms.
Preferred Qualifications, Capabilities, and Skills- Background in financial industry, especially marketing operations.
- Experience with cloud technologies such as Athena.
- Experience with Sapiens, Python, and SAS Viya.
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
