The Quality Supervisor is responsible for leading the daily operations of the Quality team while ensuring products, materials, and manufacturing processes meet company quality standards and customer expectations. This is a hands-on leadership role that oversees inspection activities, supports continuous improvement initiatives, and ensures compliance with the company's Quality Management System (QMS) and ISO 9001 requirements.
Working closely with Manufacturing, Engineering, Supply Chain, and Operations, the Quality Supervisor provides day-to-day direction to Quality Inspectors, drives consistency in inspection processes, supports problem-solving activities, and promotes a culture of quality, safety, and continuous improvement.
Requirements
Team Leadership- Lead, coach, and develop the Quality team to ensure consistent execution of inspection and quality processes.
- Assign daily work priorities and balance workloads to support production requirements.
- Train and mentor Quality Inspectors on inspection methods, documentation requirements, and quality standards.
- Conduct performance coaching, provide regular feedback, and identify employee development opportunities.
- Participate in recruiting, interviewing, onboarding, and performance management activities.
- Address employee concerns and escalate personnel matters when appropriate.
Quality Operations- Perform and oversee incoming, in-process, and final inspections of materials, components, and finished assemblies.
- Verify products conform to engineering drawings, specifications, work instructions, and quality standards.
- Review incoming materials for compliance before release to production.
- Ensure inspection results are accurately documented and quality records are properly maintained.
- Generate quality reports, inspection summaries, and metrics for management and cross-functional teams.
Quality Systems & Continuous Improvement- Support implementation and maintenance of the Quality Management System (QMS) in accordance with ISO 9001 requirements.
- Develop, maintain, and improve inspection procedures, quality plans, and work instructions.
- Participate in root cause investigations and corrective and preventive action (CAPA) activities.
- Analyze quality trends and inspection data to identify improvement opportunities and reduce defects.
- Support internal and external audits and ensure timely resolution of audit findings.
Cross-Functional Collaboration- Partner with Engineering to review and validate Bills of Materials (BOMs) and product documentation prior to production release.
- Work closely with Manufacturing and Supply Chain to resolve quality concerns and improve production efficiency.
- Support New Product Introduction (NPI) activities by validating inspection requirements and quality documentation.
- Collaborate across departments to drive process improvements and improve product quality.
Equipment, Compliance & Safety- Ensure all inspection, measurement, and test equipment is properly maintained and calibrated.
- Maintain inventory and organization of quality inspection tools and equipment.
- Verify compliance with 5S standards throughout production and inspection areas.
- Promote and enforce safe work practices while ensuring compliance with company safety policies and procedures.
- Perform other duties as assigned in support of quality and manufacturing operations.
QualificationsRequired- Minimum of 5 years of quality experience in a manufacturing environment.
- Minimum of 3 years of experience leading or supervising quality personnel.
- Strong understanding of quality inspection methods, manufacturing processes, and quality systems.
- Experience working within an ISO 9001-certified manufacturing environment.
- Ability to interpret engineering drawings, specifications, and Bills of Materials (BOMs).
- Experience performing root cause analysis and implementing corrective actions.
- Strong organizational, communication, and problem-solving skills.
- Proficiency with Microsoft Office and quality documentation systems.
Preferred- Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field, or equivalent combination of education and experience.
- Experience in power electronics, electronics manufacturing, PCBA, electromechanical assembly, or related industries.
- Familiarity with statistical process control (SPC), quality metrics, and continuous improvement methodologies such as Lean or Six Sigma.
Physical Requirements- Frequently stand, walk, bend, stoop, kneel, and reach throughout the workday.
- Frequently use hands and fingers to operate inspection tools and equipment.
- Occasionally lift, push, or carry materials weighing up to 50 pounds.
- Ability to work safely in a fast-paced manufacturing environment while using standard inspection equipment and tools.
Benefits- 401(k) with company matching
- Medical, dental, and vision insurance
- Disability and life insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Tuition reimbursement
