Skills Required:
Six Sigma Methodology, Troubleshooting (Problem Solving) 1. Six Sigma Methodology - Black or green belt certified , should be able to drive problem solving using 8D's and 5WHYS. 2. Troubleshooting (Problem Solving) - Should be able to read electrical schematics and drawings.
Experience Required:
3+years
Education Required:
Bachelor's Degree
Additional Information:
***POSITION IS FULLY ONSITE / 5 days per week at Michigan Assembly plant in Wayne MI. *** Drive interim (ICA) and permanent (PCA) corrective actions on customer quality concerns from Warranty, Executive Escalations, Social Media, and Technical Hotline. • Own resolution of customer-critical issues and reduce warranty: - Analyze warranty claims (review claims, contact dealerships, use connected vehicle data, confirm parts return/analysis). - Bin claims and track improvement actions via Quality AI IRIS/SIMPSN. - Develop/manage/own SIMPSN projects to document quality improvements for the Vehicle Line. - Coordinate containment support with VFG quality quarterbacks and Functional Quality Reviews (FQR). - Use internal/external quality data to build ICA/PCA for in-plant and warranty concerns. • Support the Variability Reduction Team (VRT) for FH sub-systems; partner with STA engineers and suppliers on supplier quality issues. • Identify and deliver current model design projects with core/VFG leader support. • Initiate/support WERS Concerns (CR) and alerts for design changes and plant trials. • Maintain clear, consistent communication with supervisor/peers while balancing shifting daily/weekly demands. • Collaborate with VRT counterparts at Dearborn Truck Plant on shared issue identification and containment. • Lead plant trials for quality, cost, and supplier improvements. • Support resolution of stop ships/builds, campaigns, quality and ergonomic issues, and First Time Through (FTT) issues. • Participate in daily binning and plant quality meetings, biweekly VRT report-outs, and monthly Vehicle Quality Reviews. • Support Major and Minor program launches. • Use DET and FDRS tools to assist vehicle triage.

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