Job DescriptionThe Quality Program Manager (QPM) plays a critical role in The Americas Manufacturing Quality group, acting as the primary lead for ensuring that a specific vehicle program meets all quality targets, from the initial concept phase through launch and into the hands of the customer.
The QPM essentially serves as the "conscience" of the program, balancing the pressures of timing and cost with the absolute requirement for vehicle quality
In this role...You will oversee an organization's quality assurance and control systems to ensure that products and services meet established standards. This role involves the development and implementation of quality management systems, procedures, and policies that are crucial for maintaining consistency and reliability.
ResponsibilitiesWhat You'll Do...System Standardization: Lead the implementation and standardization of the Quality Operating System (QOS) across all North American manufacturing sites.
Compliance & Support: Support VO plants in achieving and maintaining ISO/TS16949 compliance. Provide technical and infrastructure support to PTO and VO plants to resolve quality system and product-related issues.
Stakeholder Management: Act as the primary interface with the UAW-Ford Joint Quality Committee to implement joint initiatives and serve as a liaison to the Global Quality Office.
Performance Monitoring: Track and analyze internal/external QPIP (Quality Performance Improvement Plan) indicators, including:
- GQRS (Global Quality Research System)
- Warranty data and trends
- JD Power scores
Strategy Development: Develop and implement new quality strategies and processes (e.g., sticker review, 0-100) and drive the standardization of GQIP (Global Quality Improvement Process).
Conflict Resolution: Assist in the resolution of supplier disputes to ensure production quality is not compromised.
People Development: Support personnel requirements by developing SMART objectives, LDEPs (Leadership Development Excellence Plans), and IDPs (Individual Development Plans), and conducting performance reviews.
QualificationsYou'll Have...- Education: Bachelor's degree required (BS in Engineering preferred)
- Experience: 5 or more years of experience in manufacturing quality
- Analytical Skills: Working knowledge of SPC (Statistical Process Control) and process capability; ability to analyze complex performance trends and formulate data-driven thoughts.
- Leadership: Proven leadership skills with the ability to manage large-scale projects and present effectively to upper management.
- Communication: Strong written and oral communication skills are essential for interfacing with global partners and union leadership.
- Travel: up to 25%
Even Better You'll Have...- Education: A master's in business administration is highly desirable.
- Technical Expertise: Extensive knowledge of the Ford Quality Operating System (QOS) and associated tools.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is leadership level 5 and ranges from $138,240-261,720.
For more information on salary and benefits, click here: https://fordcareers.co/LL5
Visa sponsorship is not available for this position.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
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