SSM Health

Quality Program Manager

SSM Health$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Minimum of three years' relevant job experience
  • Strong analytical skills utilizing clinical data
  • Effective communication and presentation abilities
  • Experience in quality improvement methodologies

Responsibilities

  • Leads quality improvement initiatives to enhance clinical outcomes
  • Implements quality initiatives aligned with organizational goals
  • Develops and aligns quality strategies across multiple programs
  • Prepares and presents analysis on external quality ratings
  • Builds relationships with clinical teams and executive leaders
  • Serves as a resource for Quality Assurance and Performance Improvement activities

Benefits

  • Paid parental leave for eligible employees
  • Flexible payment access to earned pay through DailyPay
  • Upfront tuition coverage for eligible team members
Full Job Description
MO-SSM Health St. Mary's Hospital - St. Louis

Worker Type:
Regular

Job Highlights:

Join a mission-driven team where you'll lead quality improvement initiatives, drive regulatory excellence, and use data to improve patient outcomes. This role offers the opportunity to collaborate with clinical and operational leaders, influence system-wide performance, and champion a culture of continuous improvement, patient safety, and high-quality care.

Schedule - M-F business hours with the potential for some earlier or later hours to accommodate schedules or committees.

Preferred Skills:
  • Team player
  • professional
  • proactive
  • curious
  • learner


This role will be a mix of meetings, (prep, lead and attend) along with preparing data, pulling reports from external and internal sources, preparing reports, patient level chart reviews, educate individuals and teams.

Job Summary:
Leads quality and clinical improvement in partnership with system, region, and ministry clinical teams. Leverages various data sources to provide in-depth insights and serve as a resource for others on specific areas of expertise. Works with executive leaders, clinicians and other staff in the development and implementation of strategies to identify and reduce risks, improve quality and safety, and meet regulatory requirements.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Leads quality improvement initiatives using clinical data to standardize care, reduce variation, and improve clinical outcomes.
  • Implements and refines quality initiatives aligned with executive direction, KPIs, and external benchmarking.
  • Develops and aligns quality strategies across programs while supporting system and regional priorities.
  • Prepares and presents updates and analysis on external quality ratings and ranking programs relevant to the organization.
  • Builds collaborative relationships with providers, teams, and executive leaders; provides education, shares best practices, and supports adoption of improvements.
  • Serves as a clinical and systems resource, supporting executive leaders and facilitating Quality Assurance and Performance Improvement (QAPI) and external quality reporting as applicable.
  • Performs other duties as assigned.


EDUCATION
  • Bachelor's degree or equivalent years of experience and education


EXPERIENCE
  • Three years' experience


PHYSICAL REQUIREMENTS
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.


Department:


Work Shift:
Day Shift (United States of America)

Scheduled Weekly Hours:
40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.


Explore All Benefits

About SSM Health

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization?s nearly 40,000 employees and 11,000 providers are committed to providing exceptional health care services and revealing God?s healing presence to everyone they serve.
Learn more about SSM Health
Size
40,000 employees
Industry
Founded
1872

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