Sherwin-Williams

Quality Program Manager

Sherwin-Williams$100K — $130K *
Manufacturing & Automotive
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; majors in Chemistry, Engineering, or related field preferred
  • 11-15 years of experience in coatings product development, Operations, Quality, Technical, Marketing, or Sales
  • Flexible work schedule to adapt to prioritization changes
  • Strong written and verbal communication skills
  • Demonstrated ability to lead cross-functional teams to successful outcomes
  • Previous direct customer interaction experience
  • Six Sigma Green Belt certification

Responsibilities

  • Lead global quality and technical program execution for strategic Global OEM GI Customers
  • Partner with Commercial and Marketing teams to translate customer needs into technical requirements
  • Resolve complex, multi-site quality and technical issues
  • Drive global alignment and customer satisfaction at scale
  • Translate customer requirements into executable technical and quality plans
  • Lead customer-facing reviews and continuous improvement initiatives
  • Perform data analysis to support complex investigations and develop actionable insights

Benefits

  • Flexible work schedule to adapt to project demands
  • Opportunity for international travel
  • Leadership role within a cross-functional team
  • Access to advanced analytical tools for problem-solving
  • Engagement with high-impact global customers in the industry
Full Job Description
Job Description

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Responsibilities

OEM / GI Customer Leadership
  • Leads global quality and technical program execution for strategic Global OEM GI Customers (Kubota, John Deere, CAT, etc)
  • Partner closely with Commercial and Marketing teams to translate customer needs into clear, executable technical requirements.
  • Connects customer requirements, R&D, manufacturing, and quality systems
  • Owns resolution of complex, multi-site quality and technical issues
  • Drives global alignment, prioritization, project execution, and customer satisfaction at scale
  • Serve as the primary technical and quality interface for strategic OEM customers

Global Program Leadership
  • Translate customer requirements into clear, executable technical and quality plans
  • Lead customer-facing reviews, including qualification, complaint resolution, and continuous improvement initiatives
  • Lead complex, multi-region project portfolios (innovation, qualification, scale-up, MOB)
  • Establish governance, scope, milestones, risk management, and resource alignment globally
  • Provide executive-level visibility and decision support for the portfolio


Cross Functional Execution
  • Cross functional responsibility to lead teams including R&D, Quality, Manufacturing, Supply Chain, Regulatory
  • Key customer and internal contact for OEM programs and meetings. Includes High Impact leaders, Quarterly Customer Continuous Improvement meetings, etc.
  • Perform effective data analysis to support complex investigations. Data analysis must be presented in a way that all can interpret it easily to drive to the correct conclusion.
  • Develop Technical or Customer facing standard operating procedures and provide training to site personnel to ensure procedures are followed.
  • Create/maintain monthly reports to track and improve metrics related to servicing Global accounts, trial success rate, project turn times, complaint cycle time, etc
  • Utilizes customer data and helps them analyze and solve complex customer line problems as requested.


Qualifications

EDUCATION:

Required:
  • Must have a Bachelor's degree


Preferred:
  • Majors in Chemistry, Engineering or a related field are preferred


KNOWLEDGE & EXPERIENCE:

Required:
  • Must have at least 11 - 15 years of experience in coatings products development, Operations, Quality, Technical, Marketing, or Sales
  • Flexible work schedule to adapt prioritization changes and needs
  • Strong written and verbal communication skills
  • Demonstrated ability to lead a cross functional team to a successful outcome
  • Presentations skills
  • Results oriented
  • Program knowledge of Microsoft Excel, Word, and Access, Minitab
  • Demonstrated success in leading Root Cause investigations and analysis tools
  • Previous direct customer interaction
  • Six Sigma Green Belt
  • Knowledge of more complex problem solving and error proofing skills
  • Demonstrated problem solving, project, and program management skills for the complex issues.
  • Able to lead an international team to drive improvement.
  • Program knowledge of Business Objects
  • System knowledge of Watson, MES, Product Vision, Discovery, and MES
  • Ability to travel domestically and internationally for work.


TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

30%

About Sherwin-Williams

The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products to professional, industrial, commercial, and retail customers in North and South America, Europe, and Asia. It operates in three segments: Paint Stores, Consumer, and Global. The Paint Stores segment sells paint, coatings, and related products to end-use customers. This segment markets and sells Sherwin-Williams branded architectural paints and coatings, industrial and marine products, and original equipment manufacturer product finishes and related items.

Sherwin-Williams Careers

Join the vibrant team at Sherwin-Williams, a leader in the paint and coatings industry, and contribute to a legacy of innovation and leadership. As a company committed to growth and excellence, Sherwin-Williams offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic and supportive environment. Work You’ll Do At Sherwin-Williams, we empower our team to bring their creativity and expertise to various roles, driving transformative results across the business landscape. Our commitment to professional growth and diversity training ensures that every team member can thrive. Lead in a Culture of Innovation Sherwin-Williams stands at the forefront of the coatings industry, blending tradition with advanced technology. Our culture is built on a foundation of innovation, leadership, and a relentless pursuit of excellence. Join us and lead the way in developing new solutions that impact markets globally. Engage with a Global Team Collaborate with over 60,000 dedicated professionals worldwide who are as passionate about materials science as they are about creating beautiful and durable finishes. At Sherwin-Williams, you’ll work alongside industry experts and leaders who are pioneering new paths in the coatings sector. Sherwin-Williams Careers and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are ready to paint the world with us. From research and development to marketing and sales, the career paths at Sherwin-Williams are as diverse as our product lines. Do Innovative Work Engage in projects that challenge the status quo and contribute to sustainability and efficiency in the industry. Our team at Sherwin-Williams harnesses the power of cutting-edge technology and collective expertise to lead the market in innovation and quality. Be Part of a Great Team Sherwin-Williams is not just a workplace. It is a community where you can build lasting relationships through professional networking and collaborative team efforts. Our inclusive environment supports diversity and is designed to help you reach your full potential. Future-Proof Your Career With a wide array of benefits, continuous training programs, and a focus on internal growth and promotions, Sherwin-Williams is committed to helping you shape a long and successful career. Whether you are looking for a full-time position, an internship, or leadership roles, the opportunities are vast. Explore Job Opportunities and Internships Start your professional journey with Sherwin-Williams by exploring various employment and internship opportunities that match your skills and interests. We are hiring creative, curious, and motivated individuals ready to make a significant impact. Stay Connected Join Our Team Search open positions, submit your resume, and prepare for your interview with us. At Sherwin-Williams, we look for individuals who are solution-driven and ready to contribute to our culture of innovation and excellence. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Sherwin-Williams. Join Sherwin-Williams today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Your future starts here!
Learn more about Sherwin-Williams
Size
61,626 employees
Market Cap
$61.6 billion
Industry
Net Income
$2 billion
Founded
1866
5 Year Trend
+11%
Revenue
$18.3 billion
NASDAQ

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