6+ years in a quality role in manufacturing with 4+ years in a management role overseeing 15+ employees
Bachelor's Degree in a technical field or equivalent education and experience (16 years)
Strong knowledge of sheet metal fabrication, welding, and electromechanical integration
Ability to interpret engineering drawings and GD&T requirements
Familiarity with quality tools like CAPA, 8D, FMEA, and Root Cause Analysis
Hands-on experience with CMM operation and programming (Calypso, PC-DMIS)
Proven communication skills with engineers, auditors, and customers regarding quality issues.
Responsibilities
Lead and mentor a team of quality control technicians, overseeing their work assignments and training
Manage daily scheduling, timecards, and ensure production quality goals are met
Conduct performance reviews and provide feedback for developmental growth
Participate in daily production meetings to address quality coordination
Support and improve the Quality Management System, ensuring compliance with ISO 9001 and AS9100
Serve as the first escalation point for quality issues on the production floor
Coordinate with quality engineers for root cause analysis and corrective action processes
Benefits
Opportunities for professional development and training
Supportive team environment focused on quality and compliance
Engagement in continuous improvement projects
Exposure to various quality management systems and practices
Involvement in audits and direct interaction with suppliers and customers
Full Job Description
Core Responsibilities
1. Team Leadership & Development
Lead, coach, and mentor a team of quality control technicians (ICQC, IPQC, FQC, test, and CMM).
Manage daily work assignments, scheduling, timecards, and training to ensure production and quality goals are met.
Conduct performance reviews, set clear objectives, and provide regular feedback to foster employee development.
Lead hiring, on boarding, and training your new team members.
Actively participate in the daily 7:30 AM production meeting to address quality issues and coordinate with the manufacturing team.
2. Quality Systems & Compliance
Support to maintain and improve the site Quality Management System (QMS), including the NCR and CAPA systems, to ensure compliance with ISO 9001 and AS9100 standards.
Support the internal audit program, document findings, and drive the timely closure of corrective actions.
Serve as the first point of escalation for quality issues on the production floor, inspections, CMM lab, and leading containment actions and long-term actions.
Track and report inspection log book and key performance indicators (KPIs) including First Pass Yield (FPY) , Defect rate, NCR, and scrap and rework rates, to drive continuous improvement projects.
3. Supplier & Customer Quality
Serve as a key point of contact for mangers, QEs, and customers on quality inspection issues, escalations, and audits.
Coordinate with QEs to lead root cause analysis and corrective actions (RCCA/8D) for customer escapes.
Support QEs for the Supplier Corrective Action Request (SCAR) process, working with suppliers to ensure effective problem resolution as needed.
Coordinated with QEs to plan, schedule, and lead customer audits to assess QMS compliance and process controls if needed.
Required Qualifications & Experience
Experience: 6+ years in a quality role within a manufacturing environment AND 4+ years in a direct management/supervisory role (managing 15+ employees).
Education: Bachelor's Degree in a technical field, or equivalent combination of education and experience (16 years)
Technical Knowledge: Good to Strong knowledge to sheet metal fabrication, welding, and electromechanical integration.
GD&T: Strong ability to read and interpret engineering drawings and GD&T requirements.
Quality Tools: Strong knowledge of quality tools such as RMA/DMR, FMEA, Control Plans, CAPA, 8D, 5 Whys, and Root Cause Analysis.
Hands-on experience with CMM operation, hard check, and programming (e.g., Calypso, PC-DMIS) and experience with MSA/Gage R&R.
Communication: Proven experience communicating directly with engineers, auditors, customers, and suppliers on quality issues.
Preferred Qualifications
Experience performing internal audits to ISO 9001 and AS9100 standards.
Experience implementing Lean Manufacturing or Six Sigma methodologies (Green/Black Belt a plus).
Familiarity with ERP systems (Oracle, Agile).
Strong hands-on experience with CMM operation and programming (e.g., Calypso, PC-DMIS) and experience with MSA/Gage R&R.
