Roche

Quality Metrics & Digital Insights SME

Roche$136K — $179K *
Pharmaceuticals & Biotech
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Life Sciences, Engineering, Data Science, or related field.
  • 12+ years of experience in pharmaceutical, biotech, or regulated industries with a focus on quality systems or digital transformation.
  • Highly skilled in business intelligence tools and large datasets, with the ability to derive actionable insights.
  • Strong understanding of GMP, ICH Q10, and risk-based quality systems.
  • Strong critical thinking skills to synthesize complex data for decision-making.
  • Ability to lead independently and influence cross-functional teams.

Responsibilities

  • Develop and manage scalable, AI-enabled dashboards using Tableau and generative AI for automated insights.
  • Build trusted, reusable data products on platforms like Snowflake to enhance quality traceability.
  • Harmonize Key Quality Indicators (KQIs) in collaboration with PT sites to ensure data consistency.
  • Drive digital quality solutions and predictive analytics in collaboration with technical teams.
  • Apply Design Thinking principles to create user-centric digital analytics tools.
  • Foster cross-functional collaboration and lead data literacy initiatives within the MRoQ network.

Benefits

  • Opportunity to work on impactful digital transformation initiatives.
  • Access to a collaborative and inclusive work environment.
  • Engagement in cutting-edge data analytics and quality improvement projects.
Full Job Description
The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure access to the healthcare they need today and for generations to come. Creating a world where we can have more time with the people we love. That's what makes us Roche.


The Opportunity

We are seeking a highly motivated and digitally fluent Quality Metrics & Digital Insights Specialist to join the PT Quality (PTQ) organization. In this impactful role, you will partner across global sites and functions to design and deliver data-driven solutions, dashboards, and advanced analytics that power decision-making and promote a culture of continuous improvement across the Pharma Technical (PT) network. Working at the intersection of Quality, Data Science, and Digital Innovation, you will be a key enabler of Roches digital quality transformation and a contributor to governance forums such as MRoQ.

  • You are responsible for developing and managing scalable, AI-enabled dashboards and performance scorecards using tools like Tableau and generative AI to deliver automated insights and proactive risk signals.

  • You are building on modern data platforms like Snowflake to create trusted, reusable data products that enhance traceability and drive consistency across the quality network.

  • You are harmonizing Key Quality Indicators (KQIs) in collaboration with PT sites and global functions to ensure consistency, data integrity, and comparability.

  • You are driving digital quality solutions and predictive analytics use cases in close partnership with QDE, IIx, and other technical teams.

  • You are applying Design Thinking and Human-Centered Design principles to advance user-centric, intuitive, and scalable digital analytics tools.

  • You are fostering cross-functional collaboration, leading data literacy initiatives, and coordinating the MRoQ network to align quality reporting and regulatory readiness.

Who you are
  • You hold a Bachelors in Life Sciences, Engineering, Data Science, or a related field.

  • You bring 12+ years of experience in pharmaceutical, biotech, or other regulated industries with deep exposure to quality systems, operational excellence, or digital transformation.

  • You are highly skilled in business intelligence tools, large datasets, databases, and reporting platforms, with a proven ability to translate data into actionable insights.

  • You possess a strong understanding of GMP, ICH Q10, and the principles of risk-based quality systems.

  • You are characterized by strong critical thinking and the ability to synthesize complex data to drive insight-based decision-making.

  • You demonstrate the ability to lead independently, influence without authority, and foster inclusive, high-performing, cross-functional teams.

Preferred
  • Masters degree in Life Sciences, Engineering, Data Science, or a related field.

In this position, you will be partnering with customers across Canada, therefore a proficient level of English is required and French may be required depending on geographical location.

Relocation benefits are not available for this posting.

The expected salary range for this position based on the primary location of Mississauga is 136,936.00 and 179,728.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

About Roche

Roche Holding AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel. Roche is the largest pharmaceutical company in the world, and the leading provider of cancer treatments globally. The company also produces a range of diagnostic tests for medical professionals and patients. Roche was one of the first companies to bring targeted treatments to patients. In 2019, Roche had over 100,000 employees worldwide, and generated revenue of CHF 61.5 billion.
Learn more about Roche
Size
100,920 employees
Industry
NASDAQ

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