Smiths Machine

Quality Manager

Smiths Machine β€’ $75K β€” $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Strong expertise in Quality Management Systems and ISO standards
  • Experience leading audits, inspections, and quality improvement initiatives
  • Proven leadership skills with the ability to influence and collaborate across teams
  • Effective communicator with the ability to engage with customers, leadership, and cross-functional teams

Responsibilities

  • Lead and continuously improve the Business Unit's Quality Management System (QMS)
  • Oversee the inspection processes to ensure products meet quality standards
  • Develop, implement, and optimize inspection procedures and protocols
  • Manage internal and external quality audits and track findings
  • Investigate customer concerns and quality issues, implementing corrective actions
  • Identify trends, analyze data, and recommend performance improvements
  • Partner with operations to drive continuous improvement initiatives

Benefits

  • Medical, Dental & Vision starting Day One
  • Paid time off & company holidays
  • Competitive 401(k) with company match
  • Annual bonus program
  • Opportunity for career growth, training, and mentorship
Full Job Description
πŸ”§ Position Overview

We are looking for a strategic and hands-on Quality Manager to lead our quality function and drive a culture of continuous improvement across our organization. In this role, you will have the opportunity to shape and enhance our Quality Management System, ensuring our products consistently meet the highest standards for performance, compliance, and customer satisfaction.

This position is ideal for a proactive leader who thrives in a collaborative environment, enjoys solving complex challenges, and is passionate about delivering operational excellence. You will play a key role in influencing processes, developing teams, and making a measurable impact on both product quality and customer experience.

β€’ Key Responsibilities
  • Lead and continuously improve the Business Unit's Quality Management System (QMS)
  • Leads the QC Inspection team; overseeing the inspection processes to ensure all products meet quality standards and customer specifications
  • Develop, implement, and optimize inspection procedures and protocols
  • Serve as the internal subject matter expert on quality systems and inspection practices
  • Plan and manage internal and external quality audits, including tracking findings and ensuring timely closure
  • Represent Quality in contract review activities and cross-functional decision-making
  • Monitor and report on key quality metrics and performance against established objectives
  • Coordinate and lead Management Review activities
  • Maintain training systems and quality documentation to support compliance
  • Investigate customer concerns and quality issues, implementing corrective and preventive actions
  • Identify trends, analyze data, and recommend improvements to enhance performance and customer satisfaction
  • Partner with operations and other teams to drive continuous improvement initiatives and increase efficiency

🎯 What We're Looking For
  • Bachelor's degree or equivalent combination of education and experience
  • Strong expertise in Quality Management Systems and ISO standards
  • Experience leading audits, inspections, and quality improvement initiatives
  • Proven leadership skills with the ability to influence and collaborate across teams
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines
  • Analytical thinker with excellent problem-solving capabilities
  • Effective communicator with the ability to engage with customers, leadership, and cross-functional teams
  • Proficiency in Microsoft Office tools
  • A continuous improvement mindset with a passion for quality, compliance, and operational excellence

🏭 Work Environment
  • Clean, well-lit, temperature-controlled manufacturing facility
  • A place where continuous learning is encouraged
  • Collaborative and team-oriented
  • Fast-paced and innovation-driven
  • Recognizes and celebrates contributions

πŸ•’ Schedule
  • Monday - Friday: 7:30 AM - 4:00 PM

πŸ’Ό Benefits & Perks
β€’ Medical, Dental & Vision starting Day One
β€’ Paid time off & company holidays
β€’ Competitive 401(k) with company match
β€’ Annual bonus program
β€’ Opportunity for career growth, training, and mentorship




About Smiths Machine

Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
Learn more about Smiths Machine
Size
15,050 employees
Industry
NASDAQ

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