Quality Manager | Nox Metals | Detroit, MI
You will:
- Own AS9100 end to end, build the QMS, run it, audit it, certify it, defend it
- Own DFARS, AMS, ASTM, and customer-specific quality compliance, every cert, every shipment
- Review and verify every mill cert, every heat number, every traceability record before it leaves the dock
- Own the cert package process, every shipment goes out with complete, accurate, customer-ready documentation
- Own dimensional inspection, tolerances, flatness, length, width, thickness, every cut measured against spec
- Own cleanliness, packaging, labeling, and presentation, what the customer opens reflects who we are
- Build and maintain SOPs, work instructions, inspection procedures, and quality records
- Run incoming inspection on mill material, in-process inspection on the floor, and final inspection at the dock
- Lead root cause analysis and corrective action when something goes wrong, fix it once and fix it for good
- Own customer quality complaints, RMAs, and supplier quality issues from open to close
- Run internal audits, prepare for and host customer and certification audits
- Partner with engineering and software to build quality checks into NOX NEST, WAYNE, and our internal tools
- Always ask questions, never guess when something is unclear
- Look at every process and figure out how to make it better
- Work safely every shift and hold your teammates to the same standard
You should be:
- Deep experience owning an AS9100 quality management system, you have built it, run it, and passed audits on it
- Fluent in DFARS, AMS, ASTM, and aerospace and defense quality requirements
- Skilled with dimensional inspection tools, calipers, micrometers, gauges, CMM, optical comparators, whatever the job needs
- Strong in cert package documentation and traceability, every heat, every lot, every shipment tied together
- Experienced with cleanliness, packaging, and labeling standards for aerospace and defense customers
- Cracked with software and data, you build quality records that are searchable, reportable, and audit-ready
- An operator at heart, you walk the floor, you inspect parts yourself, you do not run quality from a desk
- Comfortable as a solo IC for now, you own the function end to end and will build the team as we grow
- High attention to quality, this is the job
- Always thinking about how to make processes better, you do not accept "this is how we have always done it"
- Absolutely customer obsessed, every cert, every dimension, every package is how the customer experiences Nox
- A team player with a good attitude, you make the floor better for everyone around you
- Someone who takes ownership, if it ships, it ships because you signed off
- Precise under pressure and reliable, quality does not bend for a deadline
- Organized and detail oriented, audit-ready every day, not just on audit day
- Committed to safety, you follow every protocol, wear your PPE, and never cut corners that put people at risk
- High agency, you handle big items alone and ask for help when needed
- Low ego, you do the unglamorous work because it needs to get done
- Able to lift up to 50 lbs and operate heavy equipment on your feet when the floor needs you
- Not afraid to work outside normal hours when America demands it
- Never says "that's not my job"
Nice to have:
- Experience in metals, aluminum, or aerospace/defense supply chains
- ASQ certifications (CQE, CQA, CMQ/OE) or comparable credentials
- Lead auditor training for AS9100 or ISO 9001
- Forklift and/or overhead crane certification
- Comfortable using AI tools to work faster and smarter
This role is full time, in person in Detroit.