Job Summary

The Quality Manager is responsible for all quality operations within the company, including quality assurance, quality engineering, AS9100 compliance, and the administration of the quality management system. The Quality Manager is also responsible for quality performance measurement and driving improvement throughout the enterprise via identification of product and process nonconformances and implementation of robust root cause and corrective actions. The Quality Manager is the primary contact for all quality related issues and to represent the company with suppliers and customers.

Essential Functions

• Lead all quality functions and be the driving force and voice behind a high-performance quality culture.
• Establishes and maintains a quality management system which meets the requirements of AS9100. Reports on the performance of the quality management system and opportunities for improvement.
• Drives performance improvement throughout the enterprise through robust performance measurement, metrics and the established KPI's.
• Develop and maintain a high-performance supply chain via collaboration with Strategic Sourcing.
• Primary interface to customers and suppliers for any quality related issues.
• Identify quality related risks and mitigation during the bid process and contract review processes.
• Reviews purchase orders, Engineering datasets, test plans, for compliance.
• Provides technical reporting and analytical expertise in evaluating warranty and non-warranty repairs.
• Develops, trains and assesses employees and sustains required staffing levels to execute the company's business.
• Maintains a safe and healthy work environment by following standards and procedures, complying with legal regulations.

Qualifications/Minimum requirements

• U.S. Citizenship Required.
• Undergraduate degree in a related field preferred.
• Minimum of three (3) years of experience in a Quality Supervisory role.
• Strong analytical, problem-solving, and critical thinking skills.
• Expertise with ISO9000, AS9100, and other quality standards, including experience with internal and external audits.
• Capable of reading and interpreting complex drawings and blueprints.
• Knowledge of mechanical systems, GD&T, and familiar with standard testing tools, micrometers, protractors, calipers, height gages, and optical comparators.
• Regularly exercises independent judgment and discretion about matters of significance.
• Ability to effectively communicate in both written and verbal form with all levels of management and employees
• Ability to read, write, and speak in English proficiently.
• Proficient in using quality management software and Microsoft Office Suite.
• Occasional lifting of up to 50 pounds may be required.

Job Title: Quality Manager

Reports To: Sr. Director of Operations

Job Type: Full-Time, Exempt

Salary Range: $130,000 to $150,000 annually

This estimated range represents a good faith projection of what we believe is a competitive compensation range for this position. Please understand that the offered salary will be determined based on factors such as the applicant's credentials, experiences, and the specific requirements of the role, as well as potential internal equity and external market considerations. We do not customarily hire at the top end of the range. East/West adheres to pay transparency and equity principles and strives to remain competitive within the market. We welcome candidates from diverse backgrounds and experiences to apply. The full compensation package will be shared and discussed during the hiring process. In addition to the base salary, East/West is committed to supporting our team's well-being and professional growth through a comprehensive benefits package. This generous benefits package, includes but is not limited to:

• Medical, Dental, Vision
• Life Insurance, Long-Term Disability
• Aflac Voluntary benefits (Critical Illness, Accident, Hospital, STD)
• PTO (3 weeks first year!)
• 10 Paid Holidays
• Flexible Spending Accounts
• 401(k) with matching
• Pet Insurance
• 9/80 work schedule (every other Friday off)