Position Summary:Supports the operations of the location by overseeing day-to-day quality operations, supervising quality personnel, and ensuring products and processes meet internal standards and customer regulatory requirements. This role translates quality policies into executable shop floor and operational activities, drives corrective actions, and promotes a culture of continuous improvement.
Reports to the Division Quality Manager. As management's representative for quality, manages department resources and coordinates implementation of the quality management system to cost- effectively facilitate quality and compliance. Interacts routinely with all functional areas as well as with customers, field sales, regulatory agencies, division/group/corporate management, and suppliers. Directly supervises both hourly and salary quality staff.
Essential Functions: QMS ownership and compliance
- Owns and drives adherence to Parker quality process in parentheses PQP in parenthesis methodologies and principles through deployment of PQP tools within the site.
- Execute and sustain the site QMS (e.g., ISO 9001 or applicable standards), including internal audits, document control, training, and management review inputs.
- Ensure effective correction and preventive action (CAPA) processes with timely closure and verification of effectiveness.
- Maintain audit readiness, coordinate responses to internal, customer, and 3rd party assessments.
Manufacturing Quality Leadership
- Lead the site quality team in daily execution.
- Ensure adherence to control plans, standard work, and change control; Validate effectiveness of process controls.
- Monitor improved key metrics (e.g., FPY, scrap, rework, customer complaints, cost of quality) with clear action plans.
Structured Problem Solving and Risk Reduction
- Facilitate root cause analysis using tools such as a three, 8D, 5-Y, and fishbone; Deploy solutions to prevent reoccurrence.
- Maintain and improve PFMEAs and Control Plans; Support SPC and process capability analysis where applicable.
- Oversee MSA/gage R&R for critical Measurements and ensure calibration compliance.
Cross-Functional Collaboration and Customer/Supplier Interface
- Partner with operations, engineering, supply chain to resolve quality issues, support NPI/ECN changes, and improved process capability.
- May oversee performance of suppliers and service providers, including income and quality, SCARs, and supplier containment activities.
- Interact with customers on quality topics (e.g., complaints, containment status, corrective actions, and verification of effectiveness).
People Leadership and Development
- Enforce safe work practices and procedures.
- Lead, coach, and develop quality staff, manage staffing, priorities, and training to build capability.
- Promote a culture of continuous improvement, problem solving and accountability across the site.
Qualifications
- Bachelor's degree in engineering, or a related field.
- Minimum of two years of experience in quality analysis are software testing both manual and or automated.
Knowledge and Skills
- Working knowledge of QMS principles and requirements (e.g., ISO 9001) and audit practices.
- Proficiency with quality tools and methods: CAPA, 8D/A3, PFMEA, Control Plans, SPC, MSA, and nonconformance/MRB processes.
- Ability to interpret engineering drawings and specifications; Familiarity with GD&T preferred.
- Data-driven decision making with competency and KPI dashboards and basic statistical analysis.
- Strong communication, collaboration, and influence skills; Effective across shop floor, engineering and leadership levels.
- Ability to manage multiple priorities across more than one value stream or related process.
Certifications (preferred, not required)
- Internal Auditor (ISO 9001 or applicable), ASQ certifications (e.g., CQE, CQA), and or Lean Six Sigma Green belt.
Other
- Occasional interaction with customers and suppliers; limited travel may be required.
Additional Comments:The essential functions have been provided as an example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and or make reasonable accommodation so that the qualified employees can form the essential functions the job description is not intended to be an inclusive list of duties and responsibilities. Is intended to describe the general nature of the position.
Benefit & Retirement Plans Parker offers competitive benefit programs, including:
- Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
- 401(k) Plan with company matching contributions at 100% of the first 5% of pay
- Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
- Career development and tuition reimbursement
- Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
- Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
- Paid Time Off and 13 Company-Paid Holidays.
