Hitachi America

Quality Lead Software & System Design

Hitachi America$89K — $114K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10 years in Engineering/Quality Assurance, preferably in the Railway Industry or relevant field.
  • 5+ years in Root Cause Analysis and Corrective Action Implementation.
  • 5+ years experience as a Quality Assurance Manager (QAM).
  • Bachelor's degree in Software, Electrical, or Mechanical Engineering, or equivalent.
  • Experience with Process Improvement methodologies (Six Sigma, DMAIC, etc.).
  • Strong knowledge of CENELEC standards and Quality Management Systems.
  • Familiarity with ISO 9001 and ISO 27001 standards.

Responsibilities

  • Support Discipline Process Owners in implementing consistent processes and procedures.
  • Assist in organizing discipline operations to meet Quality commitments.
  • Ensure the integration of processes into bids, projects, and products.
  • Consolidate and address quality-related queries from managers and customers.
  • Oversee the discipline transformation plan to tackle Quality issues effectively.
  • Identify and report on structural problems and trends in quality processes.
  • Implement critical action plans and assess their effectiveness while managing customer expectations.

Benefits

  • 100% company-paid Health, Dental, and Vision plans.
  • Retirement Savings Plan with company matching.
  • 3 weeks of company-paid holidays.
  • Company-provided life and accident insurance, including LTD.
  • Flexible work-life programs and various development opportunities.
Full Job Description

Location:

Toronto, Ontario, Canada

Job ID:

Date Posted:

2026-07-07

Company Name:

Hitachi Rail Canada Inc.

Profession (Job Category):

Quality Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines:
           Engineering Quality Lead
           Industry & Supply Chain Quality Lead
           Services Quality Lead


Key Accountabilities

  • Support the Discipline Process Owner(s) to ensure that processes and procedures are
    implemented in a uniform  manner, that tools are reliable and that employees are trained to the required level of competence:

  • Support the Discipline Process Owner(s) to ensures that the discipline is organized such that it
    is able to meet its  Quality commitments, and provides problem-solving support where necessary

  • Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to  verify discipline-specific processes and integrate them into bids, projects and products

  • Collects and consolidates any questions raised about the profession by Quality Assurance
    Managers and  Customers, and addresses these issues in a transverse manner.

  • Be responsible to ensure that the discipline transformation plan addresses key Quality issues,
    and that it effectively  delivers the expected results.

  • Identifies trends and alerts relative to identified structural problems: Application of procedures, maturity of the  organisation (consolidated view), correlation with other sources of information.

  • Be responsible to ensure that critical action plans are implemented in a timely manner, assesses their efficiency and  issues an alert in the event of any discrepancy,  Analyses the root causes and makes sure that corrective measures are included in performance
    plans, Capitalizes on feedback from the teams concerned.

  • Be responsible to ensure that the Customer’s concerns and expectations are understood and
    effectively managed

Key Requirements

  • 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry

  • +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure

  • Investigation and reporting

  • +5 years of experience as a Quality Assurance Manager (QAM)

  • B.S Software/Electrical/Mechanical Engineering or equivalent •

  • Process Improvement Training or background (Six Sigma, DMAIC, ...)

  • Good Working Knowledge of:

  • CENELEC standards

  • Quality Management Systems

  • Project Lifecycle and Deployment

  • Product Lifecycle

  • ISO9001, ISO 27001

Preferred Qualifications

  • Six Sigma Black or Green Belt, Lead Auditor Qualification in ISO 9001 and 27001,

  • Communication & Training Skill

Base Salary : $89,114 – $114,430

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

  • Health, Dental and Vision plans - 100% of premiums are company-paid

  • Retirement Savings Plan with a company match

  • Company paid holidays - 3 weeks of vacation

  • Company provided Life and accident Insurance,  LTD

  • Worklife programs such as Flextime and a variety of Development and Training opportunities

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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