Halton Healthcare

Quality Improvement Specialist (1 - Halton Regional Centre - 1, 1 - Halton Regional Centre - 1151 Bronte Road, Oakville (Office of the Chair), Canada)

Halton Healthcare • $97K — $121K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in a relevant field such as Sociology, Health Sciences, or Gerontology.
  • 3-5 years of experience in health care or long-term care settings.
  • Familiarity with the Fixing Long-Term Care Act and CARF Accreditation standards.
  • Knowledge of quality improvement methodologies and program evaluation techniques.
  • Strong analytical skills for data interpretation and presentation.
  • Excellent communication and stakeholder engagement abilities.
  • Ability to manage multiple projects in a fast-paced environment.

Responsibilities

  • Lead the Dementia Care Strategy, coordinating and evaluating initiatives across care programs.
  • Plan and implement continuous quality improvement initiatives for Services for Seniors.
  • Manage data analysis and reporting for Resident, Family, and Client Satisfaction Surveys.
  • Support strategic planning and performance measurement through data monitoring and reporting.
  • Assist with accreditation activities and ensure compliance with standards and regulations.
  • Conduct research to inform program planning and service development.
  • Facilitate stakeholder engagement and manage communication processes.

Benefits

  • Opportunity for professional development and training.
  • Supportive work environment focused on quality improvement.
  • Engagement with community stakeholders and advisory committees.
  • Flexible work hours with occasional remote work options.
  • Potential for career advancement within the organization.
Full Job Description
Posting ID: 5531
Department: Social & Community Services
Division: Services For Seniors
Pay Range: $97,061 - $121,326
Job Type: Permanent

Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT
Vacancy Status: This posting is for an existing vacancy
Posting Date: October 2, 2026
Application Deadline: October 16, 2026

Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.

If you're enthusiastic about the opportunity to work with Halton Region but don't meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We're always on the lookout for exceptional talent to join our team!

Job Summary

Reporting to the Manager, CQI Risk Management, the Quality Improvement Specialist supports the development, implementation, and evaluation of continuous quality improvement initiatives across Services for Seniors. This position works collaboratively with long-term care homes, adult day programs, assisted living programs, and corporate partners to integrate quality improvement, accreditation, and strategic initiatives into daily operations.

Duties & Responsibilities

  • Serves as the divisional lead for the Dementia Care Strategy, providing strategic leadership, coordination, implementation, and evaluation of dementia care initiatives across long-term care and adult day programs.
  • Leads the planning, implementation, monitoring, and evaluation of continuous quality improvement initiatives across Services for Seniors.
  • Manages planning, implementation, data analysis and reports for annual Resident, Family and Client Satisfaction Surveys
  • Supports divisional strategic planning processes, performance measurement, and reporting by coordinating data analysis, monitoring key performance indicators, and preparing reports to track progress against strategic priorities.
  • Assists with accreditation activities and supports compliance with applicable accreditation standards, legislative requirements, and best practices.
  • Conducts environmental scans, literature reviews, and best practice research to support program planning and service development.
  • Act as the staff liaison to Halton Region's Older Adult Advisory Committee, supporting collaboration and engagement to inform Regional policies, planning and services for older adults.
  • Facilitate stakeholder meetings, committees and other engagement activities, including engaging with external consultants as required.
  • Manage processes and content for regular stakeholder communications such as electronic newsletters and updates.
  • Develops high-quality reports, briefing notes, presentations, educational materials, newsletters, and communication resources.


Skills & Qualifications

  • Undergraduate degree in Sociology, Health Aging and Society, Health Sciences, Health Administration, Business Administration, Public Administration, Gerontology, or a related field.
  • Minimum three (3) to five (5) years' experience in health care and/or long-term care.
  • Knowledge of the Fixing Long-Term Care Act, applicable Ministry requirements, CARF Accreditation standards, and other relevant regulatory frameworks.
  • Knowledge of quality improvement methodologies, and program evaluation techniques.
  • Strong analytical skills with experience interpreting and presenting data to support decision-making.
  • Excellent communication, facilitation, stakeholder engagement, and relationship-building skills.
  • Demonstrated ability to manage multiple priorities and projects in a fast-paced environment.
  • Certification or training in Quality Improvement, LEAN, Six Sigma, Project Management, or Change Management is considered an asset.
  • Experience with SharePoint, Power BI, and Microsoft 365 collaboration tools is preferred.


Working/ Employment Conditions

Working Conditions
  • Travel will be required; incumbent must provide their own transportation.
  • Participation in meetings outside regular business hours may occasionally be required.


Employment Conditions
  • Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, by the first day of employment.

Important information about your application:
  • In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
  • Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at [redacted] extension 7700.
  • Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
  • We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
  • Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
  • If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

About Halton Healthcare

Halton Healthcare Careers

Joining Halton Healthcare offers a unique opportunity to be part of a robust team of healthcare professionals dedicated to providing exceptional care across the community. Halton Healthcare is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Explore Job Opportunities

Halton Healthcare is continuously expanding, offering a variety of job opportunities that cater to a range of skills and professional interests. Whether you're seeking a position in nursing, administration, or medical research, Halton Healthcare provides a platform for growth and professional development.

Internship and Training Programs

For those at the start of their career, Halton Healthcare’s internship programs offer invaluable hands-on experience, underpinned by comprehensive diversity training and mentorship from seasoned professionals. These programs are designed to bridge the gap between academic learning and real-world healthcare challenges.

Benefits of Working at Halton Healthcare

Employees at Halton Healthcare enjoy a wealth of benefits designed to support both their professional and personal lives. From health insurance and retirement plans to continuous professional development and leadership training courses, the company invests in its team's well-being and career growth.

Cultivating a Culture of Innovation

Innovation is at the heart of Halton Healthcare, where the latest medical technologies and cutting-edge research foster an environment of continuous improvement and learning. This culture not only enhances patient care but also empowers the team to achieve remarkable breakthroughs in their respective fields.

Networking and Professional Development

Halton Healthcare encourages its team to engage in networking opportunities within and beyond the healthcare sector. Regular industry conferences, seminars, and online forums are part of the company's commitment to keeping the team at the forefront of industry developments.

Career Advancement Opportunities

Career growth is a cornerstone of Halton Healthcare's employment philosophy. With a variety of leadership programs and tailored career paths, employees have access to numerous avenues to advance their careers within the company.

Join the Halton Healthcare Team

Halton Healthcare is actively hiring and looking for individuals who are passionate, curious, and driven to make a difference in the healthcare industry. Explore open positions, submit a resume, and prepare for an interview process that values diversity and seeks to understand the unique contributions each candidate brings.

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By joining Halton Healthcare, professionals embark on a career journey characterized by growth, innovation, and a commitment to community health and well-being.
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