Quality Expert (Remote)

Nestle Operational Services Worldwide SA • $124K — $155K *

US-AnywhereRemote in Solon, OH

Food & Beverages

5 - 7 years of experience

Today

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Job Overview by Ladders

Qualifications

Technical degree in a food-related field.
Food Safety Management System certifications (Lead Auditor or Qualified Internal Auditor).
Qualified PCQI (Preventative Controls Qualified Inspector).
Minimum 7 years of quality assurance experience in the food industry.
Strong knowledge of food safety, HACCP, GMPs, and basic food regulations.

Responsibilities

Build technical skills in contract manufacturing factories to promote autonomy.
Ensure compliance with Nestlé policies and regulations.
Oversee product quality and food safety at contract manufacturing sites.
Utilize quality tools for data analysis to drive continuous improvement.
Coach teams on quality processes to support project launches.
Collaborate with manufacturing managers to enhance site performance.
Resolve customer complaints and manage product recalls.

Benefits

401k with company match.
Comprehensive healthcare coverage.
Performance-based incentives.
Broad range of other benefits.

Full Job Description

POSITION SUMMARY
Reporting ultimately to the Director of Quality Contract Manufacturing, supporting Nestlé USA & Nestlé Canada, & Nestle Professional through the Senior Manager. This position will be responsible for providing leadership, mentoring, and support for all Quality aspects within our contract manufacturing operations with technical expertise and support to factories assigned and other functions.
JOB DUTIES/RESPONSIBILITIES

Build technical skills and capability in Contract manufacturing factories to assure autonomy.
Responsible for compliance to Nestlé policies, and federal, state, and local regulations as required.
Responsible for product quality and food safety of contract manufacturing sites.
Effective use of TPM, NCE, and Quality tools to understand trends and to develop plans that drive continuous improvement and achieve business objectives.
Coach and educate functional teams on quality processes and provide upfront support to project teams to support rapid onboarding and project launches.
Collaborate with contact manufacturing managers to lead improvements at the locations to eliminate defects, complaints and drive improvement of site.
Support customer complaint resolution with factories.
Assist in product recalls or withdrawals as necessary.
Request support as needed from other functions to achieve business objectives.
Track and Analyze Coman Site Audit Requirements, FOB, and CC activities and prepare Monthly Completion Status Reports and ad hoc reports; Determine, highlight and escalate issues / risks as needed.
Travel to contract manufacturing site locations for onsite support of projects, and continuous improvement activities; perform on site assessments as required to determine vendor approvals.
Responsible for uploading and assuring accuracy of sites information in QIR, VAM, & SMI, NCITES, including but not limited to upload of audit, annual risk assessment, and other SAP systems as required.
Ensure accurate contract manufacturing site risk and hazards in VAM through collaboration with Contract Manufacturing Quality Managers and Contract Manufacturing managers.
Trip reports to be issued for every visit to the site.
Review and maintain current Third-Party Audit Reports for Food Safety & Quality Management Systems based on hazards controlled by the contract manufacturing sites.
Travel as needed to support collaboration with stakeholders.
Other duties related to quality function; office weeks, team meetings, operational reviews, factory support, projects, assigned to manage opportunities for improvement (OFI) with key impact stakeholder drive vendor performance and business impact.
Other duties as assigned by manager.

EXPERIENCE AND EDUCATION REQUIREMENTS

Technical degree in a food-related field.
Food Safety Management System; Food Safety Team Leader or Qualified Internal Auditor), FSCC 22000 Food Safety Management Lead Auditor (or GFSI equivalent), Food Process/Product Experience.
Qualified PCQI (Preventative Controls Qualified Inspector).
Nestlé Quality Leadership training or factory experience.
Minimum 7 years food-related quality assurance experience and in-depth understanding and example of improvement in:
- Food Safety & Quality Management System processes and procedures; implementation and auditing.
- Hazard Analysis, Validation & Verification of PRP's and Control Measures and HACCP plans.
- Beverage manufacturing (ESL, aseptic, pasteurization, canning/bottling), Foods manufacturing (dry/wet mix, RTE, nRTE, frozen, pizza & snacking), Coffee manufacturing (whole bean, R&G, concentrates), thermal process technical expertise preferred.
Excellent Collaboration.
Quality System performance Assessment and Improvement.
Goal Alignment and Focused Problem Solving (GSTD, DMAIC, Q-Pillar).
Strong verbal / written communications skills.
Improvement and relentlessly evolve mindset.
Proficient in the use of MS Excel and Word, PowerPoint, SAP, Trace gains, SharePoint.
Ability to work individually and be able to work effectively in a team environment.
Project management skills preferred.
Be agile to quickly learn new food processing technologies and resolve critical food safety aspects alone or through consultation with internal / external authorities as appropriate.
Have strong knowledge and understanding of food safety / HACCP, GMP's, Allergen Controls, Sanitary design/controls, pest control, basic food regulations, specifications, and basic food technology.
Thrive working in a dynamic environment with minimal direct supervision and have strong leadership, social, and self-initiative skills.
Extensive Travel - up to 75%.

The approximate pay range for this position is $124,000-155,000 base salary. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at:About Us | Nestlé Careers (nestlejobs.com)

About Nestle Operational Services Worldwide SA

Nestle Operational Services Worldwide SA Careers

There has never been a better time to explore the job opportunities at Nestle Operational Services Worldwide SA—the cornerstone of innovation and leadership in the global market.

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Join Nestle Operational Services Worldwide SA’s market-leading team to assist some of the world’s most renowned companies in mastering their operational and sustainability goals. Transform businesses and entire industries with the best minds at Nestle, leveraging a unique position in the marketplace at the intersection of technology, industry expertise, and digital innovation. Collaborate with a global team of business and technology advisors to help clients navigate their operational efficiency and sustainability journey. Engage with the largest group of food and beverage experts in the world—thousands of dedicated professionals.

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