Where is the work:On-Site (5 days)
Where is the work: This position has been designated as
On-Site (5 days) in
McGregor, TX and is considered Safety Sensitive
What you will do: - Exemplify the Trane core values in daily work and interactions.
- Support operations in resolving internal and field quality issues to maintain production and customer satisfaction.
- Lead customer issue research and quality investigations, including analysis of improvement opportunities and business impact.
- Develop and present business cases for quality improvements and track implementation timelines.
- Support new product development by participating in design reviews, failure mode analysis, and reliability evaluations.
- Trouble-shoot design failures and root cause analysis on HVAC units/components.
- Help ensure corrective actions and new product development efforts improve component reliability and product performance using problem-solving tools such as 9 Step, 8D, and A3 to drive sustainable improvements.
- Develop and execute inspection plans, test procedures, and validation strategies for electrical and mechanical parts and assemblies.
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- Partner with Operations, Engineering, Sales, Technical Service, and Field Service Technicians to investigate complaints and implement corrective and preventive actions.
- Manage a prioritized Field Project Pipeline to maximize customer and business value.
- Conduct site visits and investigations to gather data, identify root causes, and resolve customer concerns.
- Track quality improvement actions and ensure timely follow-through by responsible teams.
- Maintain FQA warranty and concession claims data, including tracking, allocation and uploading information to Teams or SharePoint.
- Identify field quality escapes and coordinate rework or retrofit activities at customer job sites.
- Collaborate with Field Quality Engineers across plants and maintain regular communication with Technical Service on emerging quality issues.
- Communicate key messages related to quality improvement efforts and help foster a strong culture of quality within the organization.
What you will bring: - Bachelors' degree in Engineering or closely related field, or 5+ years experience in Commercial HVAC manufacturing/troubleshooting.
- 5+ years of experience in quality or quality engineering in a design, engineering or manufacturing environment, including blueprint reading and using various measuring equipment.
- Ability to travel up to 15-25% with some peaks at higher levels.
- Must be computer -savvy and proficient experience in Microsoft Office (Excel, Word, PowerPoint).
- Skilled in investigation of root causes and driving implementation of corrective and preventive actions for customer complaints and internal issues.
- Team oriented proactive change agent with a hands-on, collaborative approach in implementing and maintaining operating disciplines while leveraging problem solving techniques, process improvement tools, statistical and sampling techniques, SPC, process capability, traceability, control points.
- Project management and planning tools, measuring and monitoring of project activities and project documentation. Proficiency in information technology systems utilized in Quality Management Systems.
- Experience using common problem-solving tools, preferably 9 Step, 8D, A3.
- Ability to organize tasks and manage time to complete multiple assignments simultaneously.
- Ability to communicate at all levels within business and with customers.
Annual Base Salary Range or Hourly Base Pay Range:$60,000.00 - $109,340.00
Compensation Type:Salary
Incentive Eligible:No
Sales Commission Eligible:No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
