Position Overview

As a Quality Engineer Specialist within PNC's C&IB organization, you will be based in Dallas, TX or Pittsburgh, PA.

Role Summary
The Quality Assurance Specialist is an early career to develop individual contributor responsible for supporting automation-first quality engineering across application delivery. This role builds foundational capability in test design, execution, defect analysis, and service-level validation while helping teams validate changes earlier and more consistently within modern delivery practices.

Key Responsibilities
• Design, develop, and execute functional and integration test cases aligned to requirements and user journeys.
• Contribute to test automation under guidance using approved frameworks, tools, and coding practices.
• Participate in sprint activities including planning, backlog refinement, execution, and defect triage.
• Log defects with clear reproduction steps, evidence, and impact context.
• Support API, service, and workflow validation across assigned applications.
• Assist with test data setup and execution environment readiness as needed.
• Collaborate with developers to improve testability and early validation.
Reporting Line & Scope
This role typically reports to a QE Lead, QE Manager, or engineering leader and supports delivery teams through feature-level validation, automation contribution, and disciplined defect management. The scope is focused on assigned applications, services, and integrations within an agile delivery model.

Success Measures
• Timely and accurate execution of assigned validation activities.
• Clear, actionable, and well-documented defect reporting.
• Steady contribution to automated test coverage and execution reliability.
• Earlier detection of defects that reduces downstream rework.

Qualifications
• Typically,1-5 years of experience in Quality Engineering, SDET, or Software Engineering.
• Foundational knowledge of automation, scripting, and test execution practices.
• Familiarity with Agile delivery, SDLC concepts, and defect lifecycle management.
• Ability to work collaboratively in a fast-paced engineering environment.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops and executes detailed test plans, ensuring they align with team, strategy, and program goals.
• Provides input to the testing approach, tools, and technologies to be used for projects.
• Ensures access to test environments is complete and escalates all issues and risks to the team for resolution. 
• Escalates Quality Engineer tool/data specific issues to Quality Engineer leaders. Works with the team to prioritize and retest/disposition defects. Identifies potential process and tool improvements.
• Participates in Team Planning, providing estimation of timeline and resource needs to meet testing goals.

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAnalytical Thinking, Automation, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Selenium, Software Testing, Test Case Development, Usability Testing

CompetenciesAccuracy and Attention to Detail, Application Testing, Influencing, Process Management, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management, Technical Troubleshooting

Work ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.