New product launches, new business - good problems to have, right? But we need more support for our Quality Department! We are seeking an experienced Quality Engineer at our modern manufacturing facility located in Niles, MI just east of the US 12 - US 31 Bypass, 10 miles North of South Bend.

We encapsulate glass with an injection molding process and assemble windows for the automotive original equipment manufacturer customer.. The Quality Engineer ensures the site is adhering to our internal systems and is sending exceptional glass to happy customers. With a broad range of customers and investments in new technology and new model launches you can unleash your potential with us!

More about the role

Job Title: Quality Engineer II Level: J

Reports To: Quality Group Leader Location: Niles, MI

Department: Quality Employees Supervised: none

Remote Work: No

Purpose:

Ensure Site is meeting/addressing customer specific requirements. Ensure Site is adhering to NSG Business Management System.

Essential Functions:

• Ensure the operations are fully understanding and meeting customer specific requirements. Work with leadership (floor and shift supervisors), Technical Team Members (Engineers, Process Improvers), and Operators to ensure customer satisfaction. Translate the customer requirements into production specifications, control plans, and process FMEAs
• Maintain customer communications to ensure customer quality issues are handled timely to completion. Has the responsibility and authority to initiate action to prevent the occurrence of any nonconformities relating to the product, process and quality system. Responsible for Corrective Action Response (CAR) problem solving, database, and meetings. Lead the corrective action process as assigned on issues. Customer and supplier visitation as required - planned (pro-active) and unplanned (re-active).
• Responsible for recording any problems relating to the product, process and quality system. Has the authority to control further processing or delivery of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
• Direct the resources of production and/or supplier liaison for any required sorts. Manage the tasks associated with the implementation and management of preventative and corrective containment activities Develop and post Quality Alerts. Training, tracking and providing the tools required to meet customer expectations.
• Adhere to the Business Management System for IATF16949 compliance. Perform quality system, control plan and safety audits in accordance with the prescribed procedures and frequencies. Participate in regulatory and other audits as required per the audit schedule.
• Reviews sample submissions by suppliers to determine conformance with customer requirements. Disposition the sample and provide feedback to purchasing for resolution. Work with suppliers of direct materials to improve quality performance. Manage SQIN database (Supplier Quality Incident Notice). Conduct/Lead Supplier Audits and follow up action plans.
• Support Production Group with quality meetings, problem solving, reject/defect investigations associated with direct materials. Support quality improvement process (QIP) regarding direct materials.
• Works with the Technician to evaluate and implement capable measurement systems to meet both NSG and customer requirements. Conducts or assists with GR&R's on new measurement equipment, training the users and completion of satisfactory GR&R's. Any required modifications/corrections required of the measurement equipment are to be championed by central engineering. Ensure Entry of new equipment into the calibration database including Master/Boundary/Training samples. Implementation, maintenance and trouble-shooting of RQM database.
• Participate in the NSG New Model Introduction (NMI) process. Attend meetings and complete tasks as directed. Participate in Cost Reduction activities.
• Ensures that the part files are organized and well maintained with obsolete files/drawings properly identified,
• Manage PPAP process for glass supplied to plant and for changes to direct materials once in production. Responsible for customer specific PPAP.
• Auditing and disposition of material in the hold cage. Management of Nonconforming Tickets.
• Other duties as assigned by manager

Scope/Dimensions:

• Interactions with internal and external technical experts to resolve issues related to nonconformities of product, process, and quality system
• Prepare and present corrective action response to Sr. leadership and or customer representatives
• Influence the work of others who do not report directly to this job title and hold others accountable for their work output without a direct supervisory relationship

Competencies:

• Results: Decision Making. Takes appropriate actions to minimize risks and maximize the opportunities in the decision making process. Promotes the review and learning from business decisions.
• Results: Passion for Excellence. Shows resilience by consistently displaying a positive outlook and responding resourcefully when faced with new challenges and demands.
• Vision: Customer Focused. Ensures that the customer perspective is the driving force behind business decisions and activities.

Qualifications Required:

Bachelor's degree in a related area or a combination of education and experience or equivalent experience.

• 3+ years Engineering or Quality experience in an automotive manufacturing environment, Tier 1 experience preferred
• 3+ years Experience with IATF 16949 / ISO9001 or similar quality system requirements and auditing.
• Demonstrated ability to problem solve using a formalized methodology (8D, Fishbone, 5Why).
• Demonstrated strong computer skills (Microsoft Office and statistical software)
• Demonstrated Knowledge of PPAP requirements
• Demonstrated strong customer service skills, written and verbal communication skills and the ability to effectively interact with all levels of the organization and customers.
• Demonstrated ability to read and interpret technical drawing/specifications
• Demonstrated ability to organize and prioritize work and take initiative
• Demonstrated achievements supporting a results oriented focus and use of leadership

Qualifications Desired:

• IATF 16949 auditor certification
• Prior Supervision and/or project management experience
• CQE Certification
• Six sigma green belt or black belt certification
• Additional customer certification training-ie LPA, GIM, 5P, etc.

Other Requirements:

Physical Demands:

ACTIVITY

NEVER

OCCASIONALLY up to 1/3 of day

FREQUENT up to 2/3 of day

CONSTANT over 2/3 of day

Stand

x

Sit

x

Operate Machinery/Equip

x

Lift/Push/Pull 5-10 #

x

Lift/Push/Pull 11-20#

x

Lift/Push/Pull over 20#

x

Bend/Twist at Waist

x

Bend/Flex Knee

x

Bend/Flex Arm

x

Grasp/Grip/Hold

x

Pinch/Pick/Feel

x

Reaching overhead

x

Repetitive Hand Use

x

Repetitive Foot Use

x

9 hour work day is standard but this role requires availability a wide variety of hours/days

Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Physical Environment:

While performing the duties of this position, the associate frequently works around moving machines/parts in an industrial environment. The associate works around industrial chemicals and other industrial hazards requiring PPE. The associate must possess a valid driver's license and acceptable DMV record for use of company vehicles. Regular and predictable attendance at the manufacturing plant is required.

We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.

Salary Range: $84,660-$95,244

The salary range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.