Stryker Corporation

Quality Engineer, Service

Stryker Corporation$69K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or related technical discipline
  • 0+ years' experience in engineering
  • Experience in medical device development, manufacturing, or servicing is preferred
  • Familiarity with FDA regulations and ISO standards
  • Knowledge of risk analysis and quality investigation techniques
  • ASQ certifications (CQE, CRE, CMQ/OE, or CSSBB) are advantageous

Responsibilities

  • Support quality activities for service operations including validation and nonconformance management
  • Conduct risk assessments on product/process nonconformances regarding customer impact
  • Review and document product nonconformances for timely resolutions
  • Partner with engineering to resolve service-related product issues
  • Support validation activities for new equipment and service processes
  • Develop and maintain quality procedures and inspection methods
  • Analyze operational data and prepare reports for quality reviews

Benefits

  • Flexible work environment
  • Professional development opportunities
  • Exposure to cross-functional teams and diverse projects
  • Participation in process improvement initiatives
  • Access to quality training and standards
Full Job Description
Work Flexibility: Onsite

Stryker is hiring a Quality Engineer - Service to join our Instruments division. This is an onsite position based in Kalamazoo, MI.

As the Quality Engineer - Service, you will join a team that supports the quality, reliability, and serviceability of medical devices throughout their lifecycle. This role partners closely with service, engineering, and operations teams to ensure products, processes, and repair activities meet quality and regulatory requirements while minimizing customer disruption. You will contribute to quality investigations, risk assessments, process improvements, and validation activities that support service operations across multiple functions.

What You Will Do
  • Support quality activities for depot service, field service, loaner, refurbishment, and device service operations, including validation and nonconformance management.
  • Conduct risk assessments on product and process nonconformances to evaluate potential patient and user impact and define appropriate corrective actions.
  • Review, investigate, and document product nonconformances in a timely manner to support efficient product disposition and reduce customer downtime.
  • Partner with engineering teams to resolve service-related product issues and support continuity of operations.
  • Support product and process validation activities, including qualification of new equipment, fixtures, and service-related processes.
  • Develop, revise, and maintain quality procedures, inspection methods, and documentation to ensure compliance with regulatory and quality system requirements.
  • Analyze operational, complaint, and customer feedback data and prepare reports and presentations to support quality reviews and decision-making.
  • Participate in cross-functional improvement initiatives, internal audits, and quality investigations to identify and implement process enhancements.


What You Need

Required
  • Bachelor's degree in Engineering or a related technical discipline
  • 0+ years' experience in engineering


Preferred
  • Experience in medical device development, manufacturing, servicing, or another regulated industry environment
  • Knowledge of FDA regulations, ISO standards, and applicable quality system requirements
  • Knowledge of risk analysis, root cause analysis, statistical methods, and quality investigation techniques
  • ASQ certification, including Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), or Certified Six Sigma Black Belt (CSSBB)


  • USN: $69,500 - $110,900 USD Annual


Travel Percentage: 10%

About Stryker Corporation

Stryker Networks is a premier Information Technology partner providing IT managed services and database application development.

Stryker Corporation Careers

Joining Stryker Corporation means becoming part of a global team recognized for its commitment to innovation, leadership, and enhancing patient outcomes. As a leading medical technology company, Stryker is the perfect place to build a career that truly makes a difference.

Work You’ll Do

At Stryker, every position contributes to our mission of making healthcare better. Here, you will use your skills to work on transformative projects that improve lives across the globe. You will be part of a culture that thrives on growth, innovation, and leadership, and you will work alongside some of the brightest minds in the industry.

Innovative Careers

Stryker offers a range of job opportunities, from internships that provide a stepping stone into high-impact roles to leadership positions that drive strategic direction. Our team members benefit from a work environment that supports professional growth and diversity training, ensuring everyone, regardless of background, can thrive.

Be Part of a Great Team

Our employees enjoy a collaborative atmosphere that fosters innovation and encourages professional development. With a commitment to leadership and diversity, Stryker ensures that all team members have the opportunity to grow and influence the company's future. Our global scale and dedication to impactful solutions make us leaders in medical technology.

Future-Proof Your Career

Stryker is dedicated to career development, offering extensive training, benefits, and resources to help you advance professionally. From networking opportunities to workshops on resume and interview skills, we support your journey every step of the way. Our career paths are as diverse as the innovative products we develop and the markets we serve.

Explore Job Opportunities

Whether you’re just starting out or looking to take your career to the next level, Stryker provides the tools and resources to achieve your goals. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Stryker Corporation – A Leader in Medical Technology

Our commitment to improving healthcare through innovative products sets us apart in the medical technology field. The synergy of our team’s expertise and our leadership in technology solutions enables us to meet the needs of our customers effectively.

Stay Connected

Join Our Team Search open positions that match your skills and interest. We look for passionate, creative, and solution-driven team players. Explore the many benefits of employment at Stryker, a company that values innovation and leadership.

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Stryker Corporation – Where Talent Meets Opportunity

At Stryker, we believe in turning the challenges of today into the breakthroughs of tomorrow. Join us in our mission to improve healthcare around the world.
Learn more about Stryker Corporation
Size
46,000 employees
Market Cap
$91.9 billion
Industry
Net Income
$1.5 billion
Founded
2004
5 Year Trend
+8.6%
Revenue
$14.3 billion
NASDAQ

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