Position Summary:
Reporting to the Quality Assurance Manager, the Quality Engineer, Non-Conformance Management, is responsible for leading NCR investigations, containment, disposition, corrective action implementation, and closure activities while supporting quality system compliance and continuous improvement.
Primary Responsibilities (70% - 80%):- Take the lead of NCR process after initiation to closure.
- Coordinate containment and disposition of non-conforming product.
- Facilitate root cause analysis and corrective actions.
- Track NCR metrics and trends.
- Support customer and supplier quality investigations.
- Coordinate MRB activities and records.
Secondary Responsibilities (20% - 30%):- Support internal audits and corrective action follow-up.
- Maintain quality procedures and forms.
- Support First Article Inspections as required.
- Assist with quality reporting and KPI tracking and continuous improvement initiatives.
- Support calibration, training, and document control activities.
Qualifications & Experience:
- Diploma or Degree in Engineering, Engineering Technology, Quality Assurance or related discipline.
- Must possess a minimum 3-5 years of Quality Engineering or Quality Assurance experience in an aerospace/defense manufacturing environment.
Technical Skills:
- Knowledge of AS9100 and ISO 9001 quality management systems.
- Knowledge of Corrective and Preventive Action (CAPA) processes.
- Proficiency with quality tools and methodologies.
- Experience with ERP and Quality Management Systems (QMS).
- Proficiency in Microsoft Office applications.
- Strong data analysis and interpretation skills.
- Strong technical report writing skills.
Core Competencies:
- Integrity
- Accountability
- Collaboration and Teamwork
- Communication
- Customer Focus
- Decision Making
- Technical Credibility
- Problem Solving
- Attention to Detail
- Organization and Planning
- Continuous Improvement
- Leadership
Why Join Our Team?- Competitive compensation and benefits.
- Professional development opportunities.
- Contribute directly to aircraft quality and safety.
- Collaborative aerospace environment.
Application Requirements:Along with your application, please submit a cover letter addressing the following:- Please summarize your 3-5 years of Quality Engineering and/or Quality Assurance experience, particularly within the aerospace, defense, or another regulated manufacturing environment.
- Describe a time when you led a non-conformance investigation that required strong problem-solving skills. What was the issue, how did you determine the root cause, what corrective action did you implement, and how did you confirm its effectiveness?
- Please describe your experience with MRB activities and ERP/QMS systems or tools.
In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:
- Competitive wages
- Paid vacation
- Extended health benefits (medical, dental, vision, paramedical)
- Life insurance
- RRSP/DPSP Plan
- Employee and family assistance program
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
