Quality Manager II at DICKEY-john

Supports the Quality Manager in improving product, process, and overall quality by driving cross-functional initiatives, implementing reliability improvements, and leading corrective actions to enhance customer satisfaction.

What Will You Do?

• Review and analyze warranty return and internal defects, and assign actions as needed to correct and prevent causes of failure.
• Assist root cause analysis and effective corrective action implementation.
• Interface with customers to resolve quality defects and report results of corrective action activities.
• Conduct internal ISO 9001 and ISO IEC 80079-34 audits.
• Participate in lean initiatives in both production and support areas.
• Work with other engineering personnel to assure design requirements are producible and meet product quality and reliability goals.
• Conduct supplier audits and assist with supplier corrective actions.
• Perform statistical analysis, identify trends, and implement changes related to defects in supplier and manufacturing processes, returned goods, and customer feedback.
• Assemble customer change request information packages for customers, and insure requested supporting information is sufficient to support and process the change with the customer.
• Identify, control, and dispose of nonconforming materials.
• Assist manufacturing engineering in controlling special processes such as soldering.
• Approve stop orders, deviations, and rework orders.
• Review and approve Engineering Change Orders.
• Complete other assignments as requested.

QUALIFICATIONS

Education

Bachelor's degree in Engineering, Quality, Technology, or a related science is required.

Experience

Two years of experience as a Quality Engineer I, four years of experience as a Quality Assurance Technician III, four years of experience as a Quality Calibration Technician III, or five years of experience engineering in a manufacturing environment with a formal Quality Management System is required.

Work Environment & Physical Demands

Work is typically performed in a standard office setting working at a desk or table on a level surface. Air quality and noise levels are within normal limits. Eye protection is usually not required. Under normal conditions, exposure to excessive noise, dust, humidity, and fumes is rare. Individual may be required to work more hours than normally expected during a regular workweek depending on workload and deadline requirements.

Position Type/Expected Hours Of Work

This is a full-time position, and hours of work and days are Monday through Friday, 7:00 a.m. to 3:30 p.m. This position occasionally requires long hours and weekend work.

Travel

Minimal travel is expected for this position.

What Can We Give You?
At TSI/DICKEY-john, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.

Dress for your day: We want our employees to be comfortable at work and we know they are more productive when they're comfortable. The dress for your day policy allows employees' discretion to select appropriate dress for the business of each workday.
Free Beverages/On-site Cafeteria: Enjoy complimentary coffee, tea and hot chocolate each day at work. We also have a large cafeteria employees can eat lunch in, as well as an outside area that employees can enjoy during the summer months.

Flexible Work Arrangement: TSI/DICKEY-john employees can expect to have work-life balance, vacation, sick time, 8 paid holidays, bereavement leave, maternity/paternity leave, and more.

Pay and Benefits: Competitive market salary from $80,000 - $93,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Benefits include:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company match.
• Paid Time Off Program: Paid time off, paid holidays, and paid floating holidays.
• Other Benefits: Life insurance, employee assistance program (EAP), and professional development opportunities.

*Pay amount does not guarantee employment for any particular period of time.

DICKEY-john manufactures monitors, controllers, moisture testers, ground speed sensors, and a variety of other systems used in agricultural, public works, and analytical markets. Customers range from individual farmers to original equipment manufacturers (OEMs). No matter what the size, the expectations are the same: a cost-effective, technologically advanced, precision product. Visit our products at https://www.dickey-john.com/