Quality DIrector

Country

United States of America

State / County

California

City

South Gate

Division

Wyman Gordon

Company

Shultz Steel

Function

Quality

Workplace Type

On-Site

Position type

Full Time

Opportunity ID

22505

Job Description

Position Summary:

The Director of Quality has full responsibility for the leadership, oversight, and execution of all final inspection and quality assurance activities. This role has oversight over dimensional inspection, final inspection, NDT (UT/MAG), quality engineers, certification clerks, MRB technicians, and quality assurance representatives. The Director is responsible for managing product flow through inspection, ensuring alignment with production plans, correlating internal and external inspection data, controlling cost, and improving throughput while maintaining compliance with customer, regulatory, and industry quality requirements. This position involves access to information subject to U.S. government flow-down dissemination control NOFORN (Not Releasable to Foreign Nationals). As a result, U.S. citizenship is required, and candidates must hold only U.S. citizenship (no dual citizenship or other nationalities permitted).

Primary Duties & Responsibilities:

Other duties may be assigned. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of Company policies and procedures related to job safety, including safety rules and regulations. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable Company policies and procedures. In the event of uncertainty or lack of knowledge of Company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

• Reviews customer documentation during RFQ and order execution to ensure all manufacturing, technical, and quality requirements are fully understood, documented, and achievable.
• Identifies applicable industrial standards to confirm organizational capability and compliance with customer specifications.
• Proactively identifies risks, hidden quality costs, or inspection requirements (fixturing, tooling, testing, surveillance, NDE criteria) and recommends cost-effective compliance strategies.
• Creates, reviews, and approves order-specific Inspection & Test Plans (ITPs) and Quality Plans; obtains and maintains customer approval where required.
• Negotiates and establishes effective customer surveillance and third-party inspection strategies, serving as or managing the primary external inspection interface.
• Reviews and approves final material certifications for accuracy and compliance prior to shipment; coordinates required customer release.
• Drives reduction of operational delays related to approval of ITPs, QA Plans, waivers, submissions, and customer approvals.
• Serves as the primary contact for customer quality inquiries, concerns, and representative interactions.
• Directs internal audit activities to ensure QMS compliance, identifies process improvements, and recommends corrective and preventive actions.
• Partners with documentation and quality systems teams to improve data flow, documentation efficiency, and reporting accuracy.
• Oversees adherence to applicable industry standards (AS9100, ISO, API, ASME, etc.) and manages inspection and data collection systems.
• Audits and continuously improves both internal processes and third-party inspection services supporting plant operations.

Supervisory Responsibilities:

Provides leadership and direction to quality management personnel, inspection teams, engineers, technicians, and external service providers. Responsible for planning, staffing, performance management, training, and development of quality team members in accordance with company policies and applicable regulations.

Required Skills:

• Self-starter with a proven record of using statistical analysis to drive quality improvements and business results.
• Strong leadership, communication, and interpersonal skills across all organizational levels.
• Experience working in highly regulated manufacturing environments.
• Proven change agent with experience impacting cost, throughput, and quality performance.
• Advanced knowledge and application of quality tools and methodologies, including:

• Cost of Quality (COQ)
• Cost-Benefit Analysis
• Control Charts
• Benchmarking
• Design of Experiments (DOE)
• Statistical Sampling
• Quality Management Systems (Six Sigma, CMMI)
• Root Cause Analysis (Fishbone, 5-Why)
• Demonstrated ability to train others in statistical and quality methods.

• Strong analytical thinking, organizational skills, and ability to manage multiple priorities.
• Knowledge of aerospace quality standards including AS9100, AS9102, & ISO9001.
• Knowledge of metrology

Experience & Education

• Bachelor's degree in Engineering or related field required (Metallurgical Engineering preferred).
• ASQ certification (CQA, CQE, CQM, or Six Sigma Black Belt) preferred
• Minimum of 8 years of quality leadership experience in a manufacturing environment.
• Prior experience in metal processing and aerospace-regulated environments strongly preferred.
• Experience with ASM2750
• Experience with internal and external customer requirements with a high attention to detail in resolving findings
• Experience working with CMMs and visual inspection tools
• Experience with conducting high level investigations regarding quality escapes and application of engineering methods for resolution such as fishbone diagram, 5Y, 8D, Root Cause Corrective Action
• Experience with auditing and implementing corrective actions to maintain compliance with the Quality Management System

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear and lift, move, and carry up to 35 pounds. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.

For informational purposes only, the range for annual base salary for this role is $150000 to $190000 US Dollar (USD) Salaried based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company's Executive Bonus Plan, paid out up to 30% of the applicable annual base salary, based on the Company's performance in the prior calendar year. Employees will receive 120 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company's 401(k) plan.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.