Pentair

Quality Director - Pool

Pentair$149K — $276K *
Apex, NC 27502In-Person
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, Quality, or related technical discipline
  • 10+ years of experience in Quality leadership, governance, or systems roles
  • Ability to travel up to 50% as required
  • Demonstrated experience leading quality governance, compliance, or enterprise programs
  • Strong understanding of Quality Management Systems and risk management frameworks
  • Proven ability to influence senior leaders without direct authority
  • Experience in matrixed, cross-functional environments

Responsibilities

  • Develop and execute the company's quality Vision, Strategy, and Objectives
  • Lead deployment and compliance of quality management systems and continuous improvement initiatives
  • Monitor performance metrics to improve customer satisfaction and reliability
  • Own and implement quality programs and compliance frameworks
  • Drive a culture of accountability and quality focus throughout the organization
  • Govern warranty exposure and lead cross-functional reviews of quality events
  • Support continuous improvement initiatives to strengthen compliance and customer trust

Benefits

  • Wide array of health benefits
  • Generous 401(k) plan
  • Employee stock purchase program
  • Disability and life insurance
  • Paid parental and caregiver leave
  • Tuition reimbursement
  • Wellness programs and paid time off
Full Job Description
Job Description:

We have an opportunity for a Quality Director to join our Apex, NC team. You will lead and execute the quality strategy, to include governance, culture, and continuous improvement in the Pool Business Unit. This role is responsible for defining how quality is governed and reinforced across the organization, ensuring that Product, Engineering, Operations, Supply, and Customer Service execute within a consistent, disciplined quality system. This position reports directly to the Chief Supply Chain Officer of Pool and works in close partnership with cross-functional leaders, reflecting the critical interface between quality governance and operational execution.

You will:
  • Quality Strategy
    • Develop and execute the company's quality Vision, Strategy, and Objectives.
    • Lead the quality management system (QMS) deployment, compliance, and continuous improvement initiatives.
    • Monitor performance metrics and lead initiatives to improve customer satisfaction, reliability, and yield.
  • Quality Governance & Programs
    • Own and deploy quality programs (Quality Culture initiatives, leading indicators).
    • Establish and maintain compliance frameworks aligned with enterprise Quality Management System requirements.
    • Ensure consistent application of quality standards across Product, Engineering, Operations, Supply, and Customer Service.
  • Quality Culture Leadership
    • Drive a culture of quality, accountability, and customer focus throughout the organization.
    • Lead the Quality Culture strategy, including expectations, behaviors, and reinforcement mechanisms.
    • Partner with functional leaders to embed quality-first decision making, early escalation, and prevention mindset.
    • Define and track leading indicators of quality culture health (e.g., escalation behavior, corrective action discipline).
  • Risk, Escalation & Warranty Exposure
    • Govern warranty exposure, trends, and systemic risk mitigation in partnership with Customer Service and Finance.
    • Lead cross-functional reviews of significant quality events, ensuring permanent corrective action.
    • Serve as the quality risk integrator across Product, Engineering, Operations, Supply, and Service.
  • Quality System & Continuous Improvement
    • Govern deployment and effectiveness of enterprise and business quality systems (QMS, APQP governance, audits).
    • Monitor quality performance trends and drive systemic corrective actions.
    • Support continuous improvement initiatives that strengthen reliability, compliance, and customer trust.


Key Qualifications:
  • Bachelor's degree in engineering, Quality, or related technical discipline.
  • 10+ years of experience in Quality leadership, governance, or systems roles.
  • Ability to travel up to 50% as required to support business objectives and customer needs.
  • Demonstrated experience leading quality governance, compliance, or enterprise programs.
  • Strong understanding of:
    • Quality Management Systems
    • Risk escalation and corrective action frameworks.
    • Warranty and field-risk management
  • Proven ability to influence senior functional leaders without direct authority.
  • Experience operating in matrixed, cross-functional environments.
  • Strong analytical, facilitation, and executive communication skills.
  • Experience with Lean, Six Sigma, APQP, PPAP, FMEA, or similar methodologies preferred.
  • Systems thinker with strong business acumen.
  • Credible leader who can balance governance with empowerment.
  • Comfortable making and escalating difficult risk-based decisions.
  • Ability to translate customer and field signals into enterprise-level actions.
  • Strong change in leadership and stakeholder management skills.


Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $149000- $276700 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

About Pentair

Pentair plc is a water treatment company incorporated in Ireland with tax residency in UK, with its main U.S. office in Minneapolis, Minnesota. Pentair was founded in the US, with 65% of company's revenue coming from the US and Canada as of 2020. Pentair operates in two segments: Consumer Solutions and Industrial & Flow Technologies. The Consumer Solutions segment designs, manufactures, and sells residential and commercial pool equipment and accessories, including pumps, filters, heaters, lights, automatic controls, automatic cleaners, maintenance equipment, and pool accessories. The Industrial & Flow Technologies segment designs, manufactures, and sells a range of fluid treatment products and solutions, including water filtration products, pumps, valves, heat management solutions, and fluid control equipment. Pentair has a global presence with operations in North America, Europe, Asia, and other regions.
Learn more about Pentair
Size
11,250 employees
Market Cap
$7.3 billion
Industry
Net Income
$358.6 million
Founded
1966
5 Year Trend
+6.2%
Revenue
$3 billion
NASDAQ

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