Quality Control Site Representative Overview:

The Quality Control Site Representative provides on-site oversight of Maintenance Repair Organizations (MROs) to ensure all maintenance work is carried out in full compliance with Sun Country Airlines' General Maintenance Manual (GMM), FAA regulations, and internal quality standards. This role ensures proper documentation, quality practices, and regulatory reporting are maintained during all phases of aircraft maintenance, with a strong focus on structural integrity, aging aircraft programs, and data traceability.

Essential Roles and Responsibilities:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Provide quality assurance oversight of all contracted MRO maintenance activities to ensure compliance with regulatory, contractual, and Sun Country Airlines (SCA) quality requirements
• Perform pre-dock, in-progress, and post-dock inspections to verify maintenance work is completed in accordance with SCA GMM, FAA regulations, and applicable engineering data
• Monitor execution of Aging Aircraft Inspection programs, including CPCP (Corrosion Prevention and Control Program), SSID (Supplemental Structural Inspection Documents), and AD compliance; ensure findings are documented and addressed per regulatory requirements
• Ensure accurate identification, documentation, and tracking of structural repairs using SCM Form 151, and verify proper engineering review and approval processes are followed
• Review, prepare, and submit Service Difficulty Reports (SDRs) for applicable discrepancies or reportable events, in coordination with Quality Assurance and Engineering teams
• Validate all maintenance sign-offs, logbook entries, and technical records for accuracy, completeness, and regulatory compliance
• Act as a liaison between MRO providers and SCA Quality, Engineering, and Maintenance Control teams, facilitating effective communication and issue resolution
• Perform receiving inspections of aircraft parts and materials at the MRO site, ensuring traceability and airworthiness documentation meets regulatory standards
• Identify and report non-conformances, ensure root cause analysis and corrective actions are implemented, and support continuous improvement efforts
• Conduct on-site audits and surveillance of MRO operations to assess adherence to Sun Country procedures and FAA Part 121 maintenance requirements
• Assist MRO staff in interpreting technical data and ensure tasks are performed using approved and current documentation (AMM, SRM, CMM, IPC, etc.)
• Support regulatory submissions and internal reporting such as corrosion reports, structural damage assessments, and SDRs
• Ensure timely communication and updates via TRAX and other systems, providing real-time visibility into maintenance progress and compliance
• Coordinate with internal stakeholders to ensure timely availability of parts, tooling, and data to maintain schedule without compromising quality
• Promote a culture of compliance and safety, ensuring all work is carried out per FAA regulations, OSHA standards, and company safety practices
• Perform other quality-related duties as assigned by management

Required Qualifications:

• Valid FAA Airframe and Powerplant (A&P) Certificate
• High School Diploma or equivalent
• 3-5 years of experience in Aircraft Maintenance or Quality Control, preferably in a Part 121 environment
• Working knowledge of structural repair documentation, aging aircraft inspection programs, and FAA reporting requirements
• Excellent attention to detail with strong documentation and communication skills
• Familiarity with aircraft technical publications and maintenance tracking systems
• Willingness to travel, including international sites as needed
• Ability to obtain an MSP SIDA badge

Preferred Qualifications:

• Bachelor's degree in aviation maintenance, Quality, or related technical field
• Previous hands-on experience with Boeing 737 NG aircraft maintenance and inspection
• Experience working with TRAX, SCM Form 151, and FAA SDR submission portals
• Knowledge of aging aircraft programs such as CPCP and SSID
• Strong understanding of FAA Part 121 maintenance and reporting requirements

Compensation:

$90,000.00-115,000.00. This is the base compensation hiring range for this role.

Classification:

Full-time, Exempt

Working Location:

Fully remote, ability to reside anywhere in the United States. 100% travel required.

Supervisory Responsibility:

None

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.