The Pokémon Company International

Quality Control Analyst

The Pokémon Company International • $85K — $150K *
Bellevue, WA 98006In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3 to 4 years of relevant experience or equivalent expertise.
  • Bachelor's degree in Engineering, Environmental Science, or related field.
  • Knowledge of metals, plastics, textiles, color matching, and transit testing.
  • Familiarity with inspection preparation and remediation processes.
  • Experience with quality assurance in a product context.
  • Strong interpersonal communication skills.
  • Willingness to support professional growth and development.

Responsibilities

  • Review quality of Original Merchandise products across departments.
  • Optimize product quality with existing and new vendor partners.
  • Conduct production process quality control audits and risk assessments.
  • Track product complaints, analyze root causes, and collaborate with vendors for resolution.
  • Audit quality data to ensure compliance with procedures.
  • Maintain product specifications and ensure alignment with manufacturers' standards.
  • Perform on-site supplier reviews and push for quality improvements.

Benefits

  • 100% employer-paid healthcare premiums.
  • Generous paid family leave.
  • Employer-paid life and income protection insurance.
  • 401k Employer Matching for US employees.
  • Pension employer contributions for UK/IRE/MX employees.
  • Fitness reimbursement and commuter benefits.
  • Hybrid work environment.
Full Job Description
Get to know the role
  • Job Title: Quality Control Analyst
  • Job Summary: This role is responsible for ensuring that products meet defined quality standards of TPCi Original Merchandise and Pokémon Center.
  • FLSA Classification (US Only): Exempt
  • People Manager: No


What you'll do
  • Review Original Merchandise products from various departments for quality and acceptability.
  • Support our long term product strategy by optimizing product quality from our existing and new vendor partners.
  • Focus on conducting production process and manufacturing quality control audits and risk assessments.
  • Track and trend product complaints regularly, help identify root cause and work with vendors to correct.
  • Audit and review quality data according to existing procedures.
  • Use available resources to maintain product specifications for hard goods products. Ensure alignment with manufacturers when reviewing quality standards.
  • Complete on-site supplier review of facilities, assess and evaluate capability and quality assurance processes, request and drive supplier quality improvements.
  • In coordination with the Quality Control Manager, coach TPCi's QA at manufacturing sites to efficiently identify production issues, and coordinate cross-functional individuals to correct.
  • Anticipate needs, suggest changes to production methods, balance competing goals to provide options for alternative production methods when manufacturing issues arise.
  • Partner with cross-functional teams and encourage opposing viewpoints to ensure team success.
  • Analyze data and create actionable projects to improve customer experience, product offerings, or technology improvements that align department goals.


What you'll bring
  • Three (3) to four (4) years of relevant professional experience or a demonstrated equivalent level of expertise.
  • Bachelor's degree or equivalent, preferably in Engineering, Environmental Science, or related science degree.
  • Knowledge of metals, plastics, textiles, color matching, and transit testing.
  • Familiar with inspection preparation and remediation.
  • Functional expertise with nondestructive testing.
  • Experience with quality assurance in a product world.
  • Ability to build a quality assurance process and drive process improvement.
  • In-depth knowledge of import manufacturing relationships, including quality control/testing processes and programs and logistics.
  • Excellent interpersonal communication skills.
  • Willingness to seek professional growth and development as the scope of the position increases.
  • Demonstrated integrity, maturity, professionalism, and sensitivity.
  • Ability to travel up to 4 times a year internationally.


Base Salary Range: For this role, new hires generally start between $85,000.00 - $95,000.00 per year. The full range is $85,000.00 - $150,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate's qualifications and professional experience uniquely.

#LI-Hybrid #LI-JL1

How you'll be successful
  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
  • Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals.
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.


What to expect
  • An innovative culture driven by impact, delivering meaningful outcomes.
  • Company events that celebrate the spirit of Pokémon.
  • Competitive cash-based compensation programs.
  • 100% employer-paid healthcare premiums for you.
  • Generous paid family leave.
  • Employer-paid life insurance.
  • Employer-paid long and short-term income protection insurance.
  • US Employees: 401k Employer Matching.
  • UK/IRE/MX Employees: Pension Employer Contributions.
  • Fitness reimbursement.
  • Commuter benefit.
  • LinkedIn learning.
  • Comprehensive relocation package for certain roles.
  • Hybrid work environment.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

About The Pokémon Company International

The Pokémon Company is a Japanese company responsible for brand management, production, publishing, marketing, and licensing of the Pokémon franchise, which consists of video game software, a trading card game, anime television series, films, manga, home entertainment products, merchandise, and other ventures. It was established through a joint investment by the three companies holding the copyright of Pokémon: Nintendo, Game Freak, and Creatures. It began operating in 1998 and adopted the moniker Pokémon Ltd. in October 2000. The company is headquartered in the Roppongi Hills Mori Tower in Roppongi, Minato, Tokyo. The company has separate subsidiaries that handle operations in different parts of the world, with the Pokémon Company International supporting the territories outside Asia and being responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website on the territories outside Asia. The Pokémon Company also handles publishing of all Pokémon video games since 2001 alongside Nintendo. The Pokémon Company is mostly responsible for marketing and funding, while Nintendo handles distribution of the titles in Japan and outside it. Both companies work together in localization, production, QA, and other aspects. The company is solely responsible for publishing and licensing mobile Pokémon titles, unlike console titles where it has help from Nintendo.
Learn more about The Pokémon Company International
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