Quality Assurance Team Lead

ULINE

• $95K — $115K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • 10+ years of experience in Quality Assurance and automated testing, including 3+ years in a leadership role.
  • Experience developing risk-based testing strategies.
  • Hands-on API testing experience with knowledge of RESTful architecture.
  • Strong communication, analytical, and problem-solving skills.

Responsibilities

  • Manage a high-performing team of QA analysts and automation engineers.
  • Develop quality strategies that align with business goals and reduce risk.
  • Lead automation and AI-assisted testing initiatives with innovative tools and practices.
  • Collaborate with business and technology teams to ensure quality throughout application delivery.
  • Track and report metrics to inform decision-making and foster continuous improvement.

Benefits

  • Complete health insurance coverage and a 401(k) plan with a 6% employer match starting on day one.
  • Multiple bonus programs to reward performance.
  • Generous paid holidays and paid time off.
  • Tuition Assistance Program for professional development.
  • On-site café and a first-class fitness center with complimentary personal trainers.
  • Access to over four miles of well-maintained walking trails.
Full Job Description

Quality Assurance Team Lead

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158


Ready to lead high-performing teams and deliver exceptional software quality? As a Quality Assurance Team Lead, you'll manage a high-performing team of QA analysts and automation engineers, shaping testing strategies, advancing AI-assisted testing and driving automation innovation. Partner with business and technology teams to support successful application delivery and drive continuous improvement across our growing North American company.


Position Responsibilities

  • Manage a team of QA analysts and automation engineers, providing technical guidance and mentorship to drive team growth and success.
  • Develop quality strategies that align with business priorities, reduce risk and ensure reliable, high-performing applications.
  • Lead the advancement of automation and AI-assisted testing by implementing innovative tools, frameworks and best practices that improve efficiency.
  • Partner with business and technology teams to ensure quality is built into every stage of application delivery, from planning through release.
  • Track and report quality metrics to guide leadership decision-making and drive continuous improvement across testing initiatives.

Minimum Requirements

  • Bachelor's Degree in Information Technology, Computer Science or a related field.
  • 10+ years of experience in Quality Assurance and automated testing, with 3+ years in a leadership or mentoring capacity.
  • Proven ability to translate business requirements into risk-based testing strategies.
  • Working knowledge of RESTful architecture and hands-on API testing experience.
  • Excellent communication, analytical and problem-solving skills.
  • Uline does not participate in the H-1B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.
  • Over four miles of beautifully maintained walking trails.

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