Wayne Farms, Inc.

Quality Assurance Manager

Wayne Farms, Inc. • $75K — $95K *
Union Springs, AL 36089In-Person
Food & Beverages
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelors' degree in Food Science, Technology, Animal Science, or related field; Masters' preferred
  • 3+ years' experience as QA Supervisor or 1+ year as QA Manager in food processing
  • Proven leadership skills and knowledge of policy enforcement
  • Technical expertise in quality assurance processes including SPC, HACCP, SSOP, and GMPs
  • Exceptional verbal and written communication skills with strong attention to detail
  • Self-starter with ability to work under pressure in a fast-paced environment
  • Strong organizational and prioritization skills.

Responsibilities

  • Direct QA activities for poultry processing to ensure compliance with food safety and quality standards
  • Manage teams of QA personnel and communicate effectively with regulators like the USDA
  • Lead investigations into customer complaints and ensure timely communication of findings
  • Implement and maintain quality systems to meet product specifications and regulatory requirements
  • Conduct audits on safety systems and product quality processes
  • Drive continuous improvement initiatives using statistical process control (SPC)
  • Act as the primary contact for food safety matters with major customers.

Benefits

  • Mentorship and career development opportunities
  • Involvement in quality-related capital spending plans
  • Contribution to a workplace culture focused on zero accidents
  • Cross-training initiatives to develop versatile skill sets
  • Dynamic work environment with opportunities for continuous improvement.
Full Job Description
PRIMARY FUNCTION: Primarily responsible for directing the activities of the Quality Assurance department for a location engaged in the slaughter and disassembly of poultry to ensure food safety, regulatory compliance, quality standards and processes are consistent with regulatory compliance, customer expectations, and organizational policies ensuring alignment with business objectives of the organization.

RESPONSIBILITIES AND TASKS:
  • Manage QA functions for assigned plants and oversee activities of plant QA Managers to ensure the effective application of product and process monitoring, testing, validation and controls in compliance with company, regulatory entities (U.S.D.A., etc.) and Federal and State guidelines, regulations and laws
  • Act as U.S.D.A. liaison facilitating communication and fostering a positive working relationship between outside agencies and internal departments
  • Partner with internal departments to ensure a complete and thorough investigation and root cause analysis of all customer complaints and NR's; communicate findings to appropriate personnel in a timely manner
  • Lead quality system implementations and updates to ensure adherence to product specifications, GMP's, SSOP's and HACCP requirements, while maintaining accuracy of records and documentation per customer requirements
  • Perform periodic audits on recall systems, incoming raw materials, in-process control and finished goods testing
  • Participate in development and implementation of continuous improvement programs including but not limited to utilization of SPC
  • Act as the primary source of contact with regards to food safety and quality with major customers, particularly those that are supplied from multiple Wayne Farms facilities
  • Ensure required reporting is accurate and timely with trend analysis along with identification of corrective actions and preventative measures
  • Partners with Operations to ensure identified corrective actions are implemented and preventative measures are set in place to prevent further issues
  • Follow and promote all safety initiatives, helping to maintain a zero accident culture
  • Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement
  • Assist in the development of capital spending plans particularly as related to quality and food safety
  • Perform additional relevant duties as assigned

SUPERVISOR RESPONSIBILITIES:
  • Supervise a team of both exempt and/or non-exempt personnel
  • This role is a Leader of Leaders role with required competencies: Strategic Agility, Business
    Acumen, Building Effective Teams, Customer Focus and Command Skills


EDUCATION and CERTIFICATIONS:
  • Bachelors' degree in Food Science, Food Technology, Animal Science, Biology, Microbiology, Meat Science or other related discipline from an accredited institution; Masters' degree preferred


EXPERIENCE AND SKILLS:
  • Minimum three (3) years' experience as a Quality Assurance Supervisor or minimum one (1) year experience as a Quality Assurance Manager experience in a food processing and manufacturing/production environment; experience in the poultry industry preferred
  • Demonstrated leadership experience including knowledge of timekeeping requirements, policy adherence, Top 25 behaviors, conflict resolution and the ability to resolve issues efficiently and effectively
  • Demonstrated technical knowledge in quality processes and systems (e.g. SPC, HACCP,
  • SSOP, GMPs, etc.).
  • Strong customer focus with the ability to communicate with internal and external customers in a timely and professional manner
  • Must have exceptional communication, both verbal and written, attention to detail and the ability to resolve issues efficiently and effectively
  • Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment
  • Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
  • Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency


SAFETY REQUIREMENTS:
  • Follow and ensure others follow departmental and company safety policies and programs
  • Wear required protective equipment in all areas where mandatory

About Wayne Farms, Inc.

Wayne Farms LLC is one of the largest poultry producers in the United States. The company produces a wide variety of fresh and frozen chicken products for retail, foodservice, and export customers. Wayne Farms operates hatcheries, feed mills, and processing facilities throughout the southeastern United States. The company is headquartered in Oakwood, Georgia, and has additional offices in Decatur, Alabama, and Bentonville, Arkansas. Wayne Farms is a subsidiary of Continental Grain Company, a global agribusiness and investment firm. Learn more at www.waynefarms.com.
Learn more about Wayne Farms, Inc.
Size
9,000 employees
Industry
Food & Beverages
* Ladders Estimates

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