Job Title:
Quality Assurance ManagerDepartment:
OperationsReports To:
Director of QualityLocation:
On-site; Whitefish, MTPosition Type:
Full Time, Salary, Exempt, IC2Job Summary:The Quality Assurance (QA) Manager will assist in management of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.
Supervisory Responsibilities:- Trains and supervises quality assurance staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
- Identifies and sets appropriate quality standards and parameters for products.
- Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
- Participates in quality system maintenance and audits.
- Coordinates product testing processes and participates in product testing.
- Identifies and analyzes issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
- Participates in engineering design, drawing, and data reviews.
- Provides feedback on engineering data such as tolerance stackup and inspection criteria.
- Facilitates engineering data releases to production.
- Designs production fixtures and ensures maintenance and calibration of equipment.
- Reviews client, customer, and user feedback.
- Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
- Performs other duties as assigned.
Required Skills/Abilities:- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Proficient with Microsoft Office Suite or related software.
Desired Skills/Abilities:- Familiarity with AS9100, ISO9001, or similar quality systems.
- Proficient with SolidWorks and 3D printing technologies.
Education and Experience:- Bachelor's degree in Business, Engineering, or field related to the products being developed required.
- Three to five years of experience in related field required with supervisory experience a plus.
Physical Requirements:- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
