Quality Assurance Manager

Primo Brands

$101K — $128K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in chemistry, microbiology or related field preferred
  • 10+ years of QA experience with 5+ years of QA management experience in consumer products
  • Prior microbiology laboratory management experience preferred
  • Knowledge of ISO requirements and audits
  • Strong project management and computer skills, including MS Office and ERP systems

Responsibilities

  • Lead Company Quality initiatives and implement Quality Management System
  • Act as Food Safety Quality System Team Leader and train Food Safety Team Members
  • Prepare for Company Quality and ISO audits and tackle any issues that arise
  • Ensure compliance with mandated quality checks and maintain records
  • Track and lead initiatives for quality improvements and customer complaints

Benefits

  • Comprehensive health benefits including medical, dental, and vision
  • 401K with a 5% match and Employee Stock Purchase Plan
  • Life insurance and various disability insurances
  • Paid vacation, sick time, and paid leave for new parents
  • Tuition reimbursement and employee discounts
Full Job Description
Overview

  • Base Salary: $101,417 - $128,511, this role is eligible for an annual bonus.
  • Location: Kingfield, ME
  • Schedule: Monday - Friday 8:00 AM-5:00 PM, with occasional evening or weekend hours based on business needs.

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)

Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment

Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

  • Serve as the lead within the plant for Company Quality initiatives including the implementation of Primo Brands Quality Management System
  • Serves as Food Safety Quality System (FSQS) Team Leader to ensure the training of Food Safety Team Members, ensure that the FSQS is established, implemented, maintained, and updated and reports to the Factory & Market Quality Managers on FSQS effectiveness & suitability
  • Prepare for all Company Quality Audits, ISO audits and respond to issues
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
  • Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant
  • Serve as primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues
  • Prepare and maintain permitting and licensing for the plant
  • Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies
  • Coordinate activities and develop good relationship with key vendors
  • Monitor the performance and competencies of plant QA staff and provide leadership, coaching and development as needed
  • Lead the execution of cultural changes and activities needed to support Primo Brands Continuous Excellence and the pursuit of TPM, serve as primary lead for Q pillar
  • Develop initiatives to improve plant performance against Primo Brands quality measures and ensure plant compliance with company and regulatory standards
  • Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (CFIA, IBWA, EPA, etc.).
  • May serve as plant representative for regional quality forums and initiatives
  • Ability to travel on a periodic basis

Qualifications

  • Bachelor's or Master's degree in chemistry, microbiology or related field preferred
  • 10 or more years of QA experience with 5 or more years of QA management experience within consumer products, specifically beverage, food or other clean manufacturing
  • Prior microbiology laboratory management (preferred) and manufacturing line inspection experience
  • Knowledge of ISO requirements and audits
  • Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
  • Strong project management and computer skills, including Word, Excel, Access, & PowerPoint
  • ERP system and Quality system experience needed, SAP and Infinity preferred
  • Proven leadership skills, coaching and developing leaders & employees
  • Demonstrated ability to drive continuous improvement and manage to/achieve metrics
  • Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives
  • Ability to drive positive change in both processes and systems and culture
  • Strong internal and external customer focus with great follow-up
  • Ability to provide after-hours support to a 24/7 operation for critical issues
  • Self-directed with high integrity and the maturity commensurate with being an effective manager
  • Authorization to work in the United States is required; employment sponsorship is not available.

If you're ready to embark on an exciting journey with Primo Brands, apply now!

Salary Range Disclaimer:

The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate's qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

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