Salary DetailsThe salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr.
Job SummaryAs a Quality Assurance Manager, Environmental Services with Vancouver Coastal Health you will:- Provide specialized skills in the support of achieving Vancouver Coastal Health's (VCH's) organizational and quality improvement strategic direction.
- Provide expertise and administer the regional Quality Assurance Program and ensure compliance to all criteria and organizational policies through auditing, training of aides, supervisors and managers and updating cleaning procedures for the department.
- Ensure the highest possible standards of cleaning for the sites and the improvement of safety and quality of care and client experience at VCH.
- Maintain the QA Audit Program standards at all time through engaging onsite operations teams to meet or exceed established standards, and ensures that initiatives are aligned with organizational goals, objectives and improvement priorities.
- Function at all levels of the organization, across all programs and sites, partners with point-of-care teams (physicians, nursing, and allied care) and interacts with leadership, clinical leadership, patient and resident care management and corporate and support leaders.
QualificationsEducation & Experience- Bachelor's Degree in a related field, with five (5) years' recent, related quality assurance leadership experience in an Environmental Services organization, or an equivalent combination of education, training and experience.
- Valid BC Driver's license, as local area travel requires the use of a vehicle.
Knowledge & Abilities- Knowledge of and experience with quality improvement principles and practices and methodologies, measurement techniques, and tools.
- Demonstrated excellent facilitation and training skills, and knowledge of adult education principles and practices.
- Strong desire and ability to work independently and manage multiple priorities with minimal supervision, including excellent follow - through skills
- Experience in identifying opportunities for continuous improvement; process drive and ability to move forward with improvements.
- Experience working in a fast paced environment, and the ability to provide guidelines and execution of cleaning standards.
- Strong written, presentations and verbal communication skills
- Strong computer skills with knowledge of Windows application, including Word, Excel and PowerPoint
- Excellent communication and teamwork skills to function within a complex interdisciplinary environment.
- Physical ability to perform the duties of the position.
Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the
Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the
https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.
