Quality Assurance Manager

Carolina Beverage Group LLC

• $80K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in quality assurance and food safety management
  • Strong knowledge of food safety regulations and certifications (CFR111, Gluten Free, Organic)
  • Experience in managing audits and compliance programs
  • Proven ability to lead cross-functional teams and drive quality initiatives
  • Excellent problem-solving skills and attention to detail
  • High school diploma or equivalent; relevant training preferred

Responsibilities

  • Manage plant audit readiness and coordinate third-party audits
  • Achieve and maintain specialized quality certifications
  • Oversee Recall and Crisis Management programs
  • Develop and implement Change Management processes
  • Conduct risk assessments aligned with food safety goals
  • Lead the HACCP/Food Safety Team and allergen control program
  • Manage supplier and customer food safety complaints

Benefits

  • MIP Bonus
  • Employee Referral Bonus
  • Employee Appreciation Events
  • Company Swag including apparel and hats
  • Uniforms provided
  • Medical, Dental, and Vision benefits available after 60 days
  • Health Savings Account option
  • 401k match after 6 months
  • Paid Time Off and Holidays
Full Job Description
Shift: Days

Position Summary:

Reporting to the Director of Quality and Compliance, the Quality Assurance Manager is responsible for establishing, maintaining, and improving quality assurance and food safety programs, certifications, audit requirements, and customer complaint services.

Essential Duties and Responsibilities include the following:
  • Manage plant audit readiness by implementing internal system/process audit schedules, coordination of third-party audits, customer audits, and corrective action requirements. Maintain all necessary audit records.
  • Key stakeholder in achieving third-party specialized quality certifications (CFR111, Gluten Free, Organic). Maintain correlating monitoring activities and document retention thereof.
  • Manage Recall and Crisis Management program in collaboration with the Director of Quality and Compliance.
  • Develop and maintain the Change Management Program including internal and external change requests. Assure the requests are processed timely and approved changes are implemented as outlines by effective dates. Coordinate any required training programs to the accepted changes.
  • Coordinate risk assessments when necessary and align with the company Food Safety goal.
  • Manage validations and verifications as necessary.
  • Monitor and maintain particle prevention systems.
  • Maintain and improve proper thermal processing practices and CIP processes in collaboration with the Engineering Department. Review and signoff on processing charts.
  • Coordinate and Analyze raw data for process capabilities.
  • Manage Supplier and Customer Food Safety Complaints in collaboration with all Quality leadership. Assure all complaints are investigated and closed timely and adequately. Initiate corrective/preventative actions (CAPA) requested and as required. Approve and audit supplier Food Safety compliance.
  • Support continuous improvement efforts for quality systems and processes.
  • Drive Total Plant Quality management initiatives.
  • Lead the HACCP/Food Safety Team and manage the allergen control program.
  • Preventive Controls Qualified Individual (PCQI) in accordance the Food Safety Modernization Act (FSMA) Preventive Controls for Human Food Rule.
  • Food Defense Team leader and Certified Food Defense Coordinator.
  • Manage the Food Fraud Program and Plant Security/Vulnerability Programs.
  • Assist in New Customer Setups by verifying internal documentation matches customer specification requirements.
  • Write, maintain, and improve quality system SOPs.
  • Other duties may be assigned.

Position Requirements:

The individual should possess the necessary technical skills to effectively perform the essential duties and adapt to changes made in the work environment. The individual should execute the duties while maintaining a professional attitude with encouraging team work and an ethical approach. The individual needs to promote the company's Mission Statement and demonstrate commitment to the safety and quality of the food produced. The individual needs to have a willingness to follow direction and problem solve to generate suggestions for improving the work environment. The individual must have a high school diploma or related experience and/or training.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work in wet, humid, or outdoor conditions. The employee is also exposed to varying temperatures extremes including heat and cold as the weather varies. The employee is occasionally exposed to work on elevated platforms, with fumes or airborne particles, or with toxic or caustic chemicals. This employee is frequently exposed to work near moving mechanical parts and exposed to vibration. The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT WE OFFER:

In addition to competitive pay, stable employment and growth opportunities, we offer a variety of benefits as part of our total compensation & rewards package.
  • MIP Bonus
  • Employee Referral Bonus
  • Employee Appreciation Events
  • Company Swag - Apparel, hats & a variety of other items available
  • Uniforms
  • Eligible for benefits the 1st month following 60 days employment
  • Eligible for Medical, Dental and Vision the 1st month following 60 days employment
  • Health Savings Account option
  • company paid Voluntary Life and more.
  • 401k match after 6 months following date of employment
  • Paid Time Off
  • Paid Holidays


JOIN A GREAT TEAM, GREAT PEOPLE & A STABLE COMPANY!!

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