Position Summary

The Web Quality (QA) Engineer will play a key role on the Web Development team and within IT/OT. This position is responsible for supporting the ongoing development of Banner's public-facing website and multiple ecommerce experiences, contributing to the success of marketing & sales initiatives and the company as a whole. The Web Quality (QA) Engineer works closely with developers across multiple IT/OT teams and with company stakeholders to ensure the web development team delivers functional, reliable work that meets business, customer, and compliance needs. The ideal candidate brings strong critical thinking and problem-solving skills and a proven ability to positively influence customer-facing experiences. This role offers the opportunity to make a meaningful impact in a fast-paced, collaborative environment.

What You'll Be Doing

This is a great opportunity for someone who enjoys working collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities for the role.

Key Responsibilities

• Ensuring the reliability and functionality of websites and web applications used in Banner's sales distribution channels, including the public-facing bannerengineering.com website and ecommerce experiences (B2C, B2B)
• Developing, maintaining, and executing functional test plans that analyze websites and applications across supported browsers and devices
• Authoring acceptance criteria and test cases
• Refining bug reports and work requests into actionable development tickets
• Developing, maintaining, and executing regression test plans for projects and as part of regular release cycle
• Facilitating business acceptance and solution validation through UAT
• Creating and maintaining user-facing and internal documentation
• Acting as a first responder for customer-facing and internal support issues reported by technical and business end-users
• Developing subject matter expertise for supported software platforms, including Adobe Experience Manager CMS and Spryker ecommerce platform
• Actively participating in Scrum events (planning, standups, retrospectives) and web development team initiatives
• Acquiring and maintaining knowledge of Banner's business practices, products, and customers
• Establishing and maintaining effective working relationships with coworkers and management
• Other duties as assigned

Pay and Benefits

Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:

• 401(k) with match
• Student Loan 401(k) match program
• Medical, Dental, and Vision Insurance Plans
• HSA (Health Savings Account) with company contribution
• Paid Time Off (PTO)
• Sales and Profit Sharing Eligibility
• Flexible work hours
• Life Insurance
• Paid Parental Leave
• Pet Insurance
• Tuition Reimbursement

Base Pay Range: $74,470 - $105,064

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

• Bachelor's degree in computer science, business, or related field. Candidates with significant relevant experience may be considered in lieu of a degree
• 2-5 years' experience as a QA engineer or related position, specifically focused on website and web applications testing
• Experience with core web technologies including HTML, CSS, and JavaScript

Preferred

• Experience with Scrum and Agile
• Experience with Jira or other ticketing system
• Experience with test automation
• Experience with at least one programming language (e.g., Python, Node, etc.)
• Experience working with databases and SQL
• Experience working with Adobe Experience Manager (version 6.5+) or another enterprise CMS
• Experience working with ecommerce systems (B2B, B2C), including customer-facing experiences and multiple storefronts
• Ability to communicate effectively with technical and non-technical audiences
• Strong planning, organizational, and problem-solving skills
• Manufacturing industry experience

Supervisory Responsibilities

• This position has no direct supervisory responsibilities

What to Expect at Work

Physical Demands

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

• Sit for up to 8 hours per day.
• Continuous movement, walking, or standing.
• Exposed to a computer screen for extended periods.
• May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
• Communicate with others frequently.

Working Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

• Corporate office environment - indoor and climate-controlled
• Frequent interaction with internal departments, cross-functional teams, and external partners, as well as employees across all levels of the organization