Lowe’s

Quality Assurance Engineer

Lowe’s • $80K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, technical sciences, or related field, or equivalent experience
  • 3 years of engineering experience in design, manufacturing, or retail
  • 2 years of experience with engineering tools like APQP and DFMEA
  • Proficient in writing technical reports and effective communication
  • Demonstrated project leadership or facilitation experience

Responsibilities

  • Provide QA support for product development and brand initiatives
  • Manage quality engineering activities for new and existing products
  • Assess project scope and recommend QA methodologies
  • Ensure clear communication and on-time delivery of project plans
  • Apply QA procedures and tools to manage projects and supplier quality
  • Review customer returns and vendor change requests for continuous improvement
  • Collaborate with vendors and internal teams to drive quality enhancements

Benefits

  • Collaborative work environment with cross-functional teams
  • Opportunities for professional development and training
  • Engagement in innovative product quality initiatives
  • Access to advanced technology frameworks for quality assurance
  • Strong focus on continuous improvement and customer satisfaction
Full Job Description
Your Impact

The Quality Assurance Engineer ensures the quality and performance of Lowe's Private Brands and select National Brands. This role is responsible for supporting new product introductions, enforcing compliance with QA testing programs through advanced technology frameworks, and driving supplier quality oversight and continuous improvement for existing items. Working closely with Global QA, Global Merchandising, internal testing teams, third-party labs, and vendor partners, the QA Engineer plays a key role in executing Lowe's QA program requirements while fostering collaboration and delivering best-in-class products to customers.

What You Will Do
  • Provide QA support for Global Merchandising product development projects, Product Line Reviews, and both private and national brand initiatives.
  • Manage product and quality engineering activities for new and existing products as well as vendor partners.
  • Assess project scope and recommend appropriate QA methodologies, including stage-gate processes, APQP workbooks, and other documentation.
  • Ensure clear communication, strong follow-through, and on-time delivery of project plans.
  • Apply QA procedures, systems, and tools to manage projects, testing programs, and supplier quality.
  • Demonstrate expertise in new item tracking, specification and protocol testing, claims validation, and data analysis to inform decisions and investigations.
  • Review customer returns, vendor change requests, and corrective actions to drive continuous improvement.
  • Support the development of Lowe's Private Brand performance specifications, including test planning, product benchmarking, and specification implementation.
  • Ensure vendor compliance with Lowe's QA testing requirements for both protocol and performance specifications.
  • Use systems, communication, and training tools to guide vendor testing, particularly for Domestic Private Brand items.
  • Review failed test results and align with stakeholders on next steps and resolution.
  • Evaluate vendor data and third-party reports to support Private Brand packaging claims reviews.
  • Provide recommendations to Packaging and Legal teams on claim validity based on testing expertise and industry knowledge.
  • Lead efforts to enhance customer satisfaction, product quality, and process improvements using VOC data and QA metrics.
  • Provide insights and quality support to Merchandising, PDM, vendors, and cross-functional teams.
  • Collaborate with vendors and enterprise partners to drive improvements and corrective actions through risk- and impact-based prioritization.
  • Execute containment and product service projects (e.g., stop sales, DC holds, inspections, reworks) across the supply chain, ensuring timely communication with Quality Management and stakeholders.
  • Build and maintain strong relationships with stakeholders across Lowe's Global QA teams, Global Merchandising, and vendor partners.
  • Facilitate alignment and teamwork across internal groups and external third-party labs to achieve shared quality objectives.

Minimum Qualifications
  • Bachelor's degree Engineer, technical sciences or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 3 Years as engineer in a design, manufacturing, or retail environment
  • 2 years experience utilizing engineering tools such as Advanced Product Quality Planning (APQP), Engineering Design Review, Design Failure Mode and Effects Analysis (DFMEA), Define, Measure, Analyze, Improve, Control (DMAIC) process, and Lean Manufacturing
  • Experience writing technical reports and ability to communicate effectively.
  • Demonstrated experience leading and/or facilitating projects.

Preferred Skills/Education
  • Strong understanding of quality tools such as root cause analysis and corrective action planning (CAP)
  • Retail operations experience
  • Experience in testing consumer products a laboratory environment


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

Similar Jobs

More Jobs at Lowe’s

More Retail & Consumer Goods Jobs

Find similar Quality Assurance Engineer jobs: